Omniskope - Salesforce UX Architect - Sketch/Figma/Adobe XD

1 week ago

India Omniskope, Inc Full time

Job Description :


We are seeking a skilled Salesforce UX Architect to join our team and serve as a crucial liaison between our business and technical teams.

The ideal candidate will have a strong understanding of Salesforce platform capabilities, particularly in OmniStudio, to design intuitive website experiences tailored to different units within our client's organization.

You will play a key role in ensuring that webforms adhere to our client's branding guidelines while seamlessly integrating with both unauthenticated and authenticated web portals.


Key Responsibilities :

  • Collaborate closely with business stakeholders to understand their requirements and translate them into effective website designs.
  • Utilize OmniStudio to design and implement intuitive intake forms, considering how omniscripts function and optimizing user experience.
  • Ensure that all web forms adhere to our client's branding guidelines, maintaining consistency and alignment with their organizational branding standards.
  • Design both unauthenticated and authenticated web portals to cater to different types of users landing on our client's website.
  • Act as a bridge between business and technical teams, ensuring that design decisions align with Salesforce platform capabilities and technical feasibility.
  • Incorporate features seamlessly between our client's website and Salesforce portal, identifying which functionalities belong to each platform.
  • Conduct user research and testing to gather feedback and iterate on designs to enhance user experience.
  • Stay updated on industry trends and best practices in UX design, particularly within the Salesforce ecosystem.
  • Provide mentorship and guidance to junior members of the UX team, fostering their growth and development.

Requirements :

  • Proven experience as a UX Architect or similar role, with a focus on the Salesforce platform and OmniStudio.
  • Strong understanding of OmniStudio and its components, including the ability to design and implement complex workflows.
  • Proficiency in prototyping tools such as Sketch, Figma, or Adobe XD.
  • Excellent communication and collaboration skills, with the ability to effectively bridge the gap between business and technical teams.
  • Experience working in Agile environments and delivering projects within tight deadlines.

Certifications Preferred :

  • Salesforce Certified User Experience Designer
  • Salesforce Certified Application Architect
  • Salesforce Certified System Architect)

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