Omniskope - Salesforce Architect - OmniStudio/Vlocity

3 weeks ago

india Omniskope, Inc Full time

About the job :

At Omniskope, Our Mission is to accelerate digital transformation, keeping people at the forefront of what we do and doing it well by doing good. Our people are our employees, our customers, and the communities around us.

We are a growing company headquartered in Saint Louis, USA, expanding our Salesforce team in India. We partnered with industry leaders like Salesforce.com, Google, and Oracle to enhance customer business experiences.

Our expert services have made us a trusted technology partner to industry leaders across the United States. Omniskope is an excellent fit if you like small teams, are part of an initial growth team, and believe in impacting our customers, people, and communities.

There is ample opportunity for growth within the company, whether a trip to our HQ, applying for our open jobs in the US, or just being closer to home and having flexible working hours.

Ask us about the growth opportunities with us. To simplify, We wanted to be your Platform for Success and make your dreams come true.

Our Values :

- Customer Success & Excellence.

- Own & Inspire

- Never stop learning

- Collaborate & Communicate

- Emphatic & People-First

- Be a Multiplier

- Foster Equality

- Have fun

Job Overview :

We're seeking a highly skilled Salesforce Architect with expertise in OmniStudio/Vlocity. In this role, you'll be the go-to expert for designing, developing, and implementing cutting-edge customer engagement solutions.

You'll leverage your expertise in the Salesforce platform and OmniStudio to bridge the gap between business needs and exceptional user experiences.

Responsibilities :

- Analyze complex business requirements and translate them into robust, scalable OmniStudio solutions.

- Design intricate omnichannel customer journeys utilizing the full potential of OmniScript, DataRaptor, FlexCards, and Lightning components.

- Leverage Vlocity industry cloud solutions and configure them to meet specific business needs.

- Understand and integrate with Salesforce core functionalities like objects, workflows, and Apex.

- Develop reusable OmniScript flows with a focus on user-friendliness, efficiency, and maintainability.

- Leverage DataRaptor for seamless data integration and manipulation within OmniStudio experiences.

- Design dynamic and engaging FlexCard layouts that provide a captivating user interface.

- Collaborate with stakeholders to document technical designs, user stories, and system specifications.

- Stay up-to-date on the latest advancements in Salesforce OmniStudio, Vlocity, and Salesforce architecture best practices.

Qualifications :

- Proven experience as a Salesforce Architect, with a focus on OmniStudio and Vlocity, and a strong understanding of Salesforce platform capabilities and limitations.

- Expertise in Salesforce OmniStudio components (OmniScript, DataRaptor, FlexCards).

- Strong understanding of Vlocity concepts and capabilities (familiarity with specific industry clouds a plus).

- Extensive knowledge of OmniStudio features, including Journey Builder, Interaction Studio, Audience Studio, and Data Studio.

- Experience with Salesforce integrations, particularly with external systems and data sources.

- Strong analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions.

- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and clients.

Certifications :

- Salesforce Certified OmniStudio Consultant

- Salesforce Certified OmniStudio Developer

- Salesforce Certified Platform Developer I

- Salesforce Certified Application Architect

- Salesforce Certified Data Architect

- Salesforce Certified Integration Architect

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