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Customer Service Executive

3 months ago


Bengaluru, Karnataka, India AIRLIFT U.S.A INC. Full time

Career level:
Freshers / Experience (6 months to 1 year)

Location:
Bangalore, Chennai

Responsibilities:

  • Analyze data and generate presentation materials to support the growth of all Capital EMEA businesses (sales metrics such as conversion ratios, approval rates, reasons for winning/losing deals, etc.)
  • Support EMEA Commercial Excellence team on data analytics around Siebel, Business Object, Qlikview, Sales Pipeline and booked/funded volume metrics
  • Make recommendations regarding marketing strategies, valueproposition development, how we win, and where to play
  • Liaise with finance teams to obtain and confirm data to include volume, OP, ROI, monthly and quarterly volume estimates, etc.
  • Help the team to define the commercial excellence priorities

Skills:

  • Track record of achieving goals and objectives
  • 2/3 years experience in Commercial Support and/or data analytics
  • Evidence of achieving goals through strong internal customer relationships
  • Knowledge of financial services
  • Ability to work in a fast changing and evolving environment
  • Excellent analytical and presentation skills
  • Proficient in Excel, Access and PowerPoint. Knowledge of Business Object and/or Qlikview very much appreciated
  • Experience with Siebel, a plus
  • Service minded with excellent organizational and time management skills


Language Skills
  • Fluent in English, other languages very useful
  • Ability to understand Equipment Leasing, Fleet, and Factoring businesses