5Paisa - Specialist - Technical Business Analysis - CRM

1 week ago


Mumbai, Maharashtra, India 5paisa Capital Full time

Responsibilities:

  • Analyze customer needs within the industry and translate them into functional requirements for customercentric platforms.
  • Collaborate with internal teams to develop innovative solutions that enhance customer experience in the BFSI sector.

Project Implementation & Delivery:

  • Demonstrate experience in successfully implementing at least one E2E (EndtoEnd) project related to Broking, Insurance, or Lending.
  • Participate actively in functional testing, User Acceptance Testing (UAT), and System Integration Testing (SIT) to ensure quality assurance.
  • Collaborate effectively with developers, testers, and other stakeholders throughout the project lifecycle.

Technical Skills & Documentation:

  • Possess a strong understanding of API integrations and system integration best practices.
  • Experience in reviewing and documenting various project deliverables (Business Requirements Documents
  • BRDs, Functional Specifications Documents
  • FSDs, etc. ).

Agile Methodology & Communication:

  • Function effectively within an Agile development environment, adhering to sprintbased delivery cycles.
  • Utilize PMO tools for managing product backlog items (PBIs) and capacity planning.
  • Maintain excellent communication and interpersonal skills to connect with stakeholders, address issues, and manage change requests (CRs).

Data Analytics & Reporting:

  • Possess a basic awareness of data analytics principles and their application to MIS (Management Information System) reporting.
  • Ability to interpret and analyze data to create reports that inform Bachelor's/masters degree in Business Administration.
  • Minimum of 3+ years of experience in a technical or business analyst role within the BFSI domain.
  • Proven experience in implementing E2E projects within Broking, Insurance, or Lending sectors (a plus).
  • Strong understanding of API integrations and system integration best practices.
  • Experience with functional testing methodologies and UAT/SIT processes.
  • Excellent communication, interpersonal, and collaboration skills.
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