Territory Manager-RCU

1 week ago


Delhi, Delhi, India IDFC FIRST Bank Full time

Role/Job Title: Territory Manager- RCU

Function/Department: RCU

Job Purpose:

The Territory Manager is responsible for overseeing Risk Control activities across all products within the Retail platform in the designated area. This role involves evaluating business processes through random sampling of loan proposals based on set parameters, documenting and presenting findings, and suggesting process improvements to management. Responsibilities also include analyzing critical MIS reports, conducting fraud investigations, and implementing fraud prevention strategies to reduce losses.

Roles & Responsibilities:

  • Manage all RCU activities in the assigned area
  • Conduct risk control, Fraud Control (FCU/RCU), Investigations & Field Verifications in the designated area
  • Verify pre-disbursement samples to validate document authenticity
  • Perform post-disbursement sample checks through borrower visits
  • Monitor RCU agencies regularly
  • Collaborate with location teams to address FCU issues such as fraud cases and internal frauds
  • Ensure process outsourcing risks to DSAs & CPAs are minimized
  • Share MIS reports periodically
  • Audit assigned business operations to ensure process compliance
  • Stay updated on latest fraud trends and communicate updates to relevant Bank departments
  • Manage fraud surveillance on banking transactions
  • Coordinate with branches, business departments, and support units for investigations and anti-fraud measures

Education Qualification:

Graduation: Any Graduate

Experience: 2-5 years of relevant experience in RCU



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