Learning Community Manager
2 weeks ago
JOB DESCRIPTION:
Are you passionate about driving learning and development initiatives within large enterprises? Do you possess exceptional communication skills and a knack for building engaged communities? If so, the role of Learning Community Manager might be the perfect fit for you.
In this role, you will be responsible for promoting our internal learning management solution, our SaaS platform, and facilitating employee Certification programs to drive adoption and usage within our enterprise client base.
The successful candidate will be required to work the night shift from 8:00 PM to 5:00 AM Indian Standard Time (IST).
RESPONSIBILITIES:
COMMUNITY OF PRACTICE:
Develop and nurture a vibrant community of practice among our strategic customer's administrator community (200+)s, fostering engagement and knowledge-sharing to enhance the effective use of the our platform.
Initiate and facilitate dialogue within the community digital space by posing thought-provoking questions and driving discussions on topics relevant to sales enablement practitioners.
Strategize and execute plans to increase community engagement among administrators, defining key metrics to measure success and effectiveness.Design and implement a comprehensive program to establish our company's 'Community Ambassadors' who champion the platform and provide support to new administrators.
Create and execute a communication and recognition strategy to inform community members about newsletters, webinars, and upcoming training events essential for administrators.
Develop monthly newsletters for the community, outlining a schedule of events and initiatives for the month to keep members informed and engaged.
Collaborate with the Leader of the Platform Center of Excellence and other relevant stakeholders to create a webinar schedule, ensuring timely follow-up with presenters to prepare and share their insights on platform usage.
Host webinars and actively engage participants to drive interaction and knowledge sharing during the events.Identify and celebrate new administrators joining the community, as well as recognize the ongoing achievements of existing members.
Prepare and administer sentiment surveys to gather feedback from the admin community, providing valuable insights for continuous improvement.
Proactively reach out to administrators to assess their needs and gather feedback, ensuring their voices are heard and addressed within the community.
Develop and implement a robust measurement strategy to evaluate the success of community programs and initiatives, providing data-driven insights for future planning and optimization.
Cultivate and maintain strong relationships with community members, fostering a sense of belonging and collaboration within the community.CERTIFICATION COORDINATOR:
Guide new administrators through the Certification process of our product, providing support and resources to facilitate successful completion.
Develop engagement strategies for administrators undergoing certification, such as creating dedicated community spaces or hosting office hours for questions and support.
Monitor certification expiration dates and proactively communicate with administrators to ensure timely completion of continuing education requirements or recertification processes.
Manage the 100 Certified Admins transition to the Customer Enablement Admin role through our 200 Certification program.MINIMUM QUALIFICATIONS:
8+ years of experience as an enablement program administrator or training coordinator, preferably in a SaaS companyExperience working with learning management systems or sales enablement platforms for a large enterprise organization focusing on tracking user progress and measuring program effectivenessHighly proficient with MS Office, G Suite, Salesforce, reporting/BI tools, Zoom, JIRA, and SlackStrong project management skills, with the ability to plan, organize, and execute multifaceted campaigns within specified timelines.
Excellent communication skills, including effectively articulating the value proposition of learning initiatives and engaging with stakeholders at all levels.
Analytical mindset with the ability to interpret data, track key performance indicators (KPIs), and make data-driven decisions to optimize campaign outcomes.
Proven ability to collaborate cross-functionally with internal teams such as marketing, sales, and product development to align learning initiatives with organizational goals and objectives.
Strong attention to detail and accuracy in managing certification processes, including tracking completion status and ensuring compliance with program requirements.
Demonstrated proficiency in English language, both written and verbal.Strong attention to detailAbility to work independently, prioritize tasks, and manage multiple projects simultaneously.
A proactive and solutions-oriented mindset, with a willingness to take initiative and drive projects to completionFlexibility to adapt to changing priorities and business needs in a fast-paced environment.
PREFERRED QUALIFICATIONS:
Experience in successfully administering a community of 100+ administrators of a sales enablement tool for enterprise organizationsExperience in conducting webinars, designing engagement campaigns, newsletters, community pages, etcAbility to think creatively to motivate and engage audiencesExperience managing programs in LMS or similar programs
-
Learning Community Manager
2 weeks ago
Pune, Maharashtra, India Stealth Startup Full timeJOB: Learning Community Manager at CompanyXAre you enthusiastic about developing learning and growth initiatives in big companies? Do you have outstanding communication abilities and a talent for building active communities? If the answer is yes, then the role of Learning Community Manager may be just right for you. As a Learning Community Manager, your job...
-
Learning Community Manager Night Shift
2 weeks ago
Pune, Maharashtra, India Mindtickle Full timeJob Snapshot Are you passionate about driving learning and development initiatives within large enterprises? Do you possess exceptional communication skills and a knack for building engaged communities? If so, the role of Learning Community Manager at Mindtickle might be the perfect fit for you. In this role, you will be responsible for promoting our...
-
Learning Community Manager US Shift
2 weeks ago
Pune, Maharashtra, India Mindtickle Full timeWho we are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. This year, Mindtickle was recognized for its outstanding customer...
-
Mazars - IT Service Delivery
2 weeks ago
Pune, Maharashtra, India Manager Full timeBusiness Services Team Overview Our Business Services team is a collective of creative, strategic, forward-thinking business enablers. Together the People & Culture, Marketing & Communications, IT, Operations, Finance and Quality & Risk Management teams make it their mission to ensure Forvis Mazars has the right tools, technology, strategies and services in...
-
Mazars - - Finance
2 weeks ago
Pune, Maharashtra, India Manager Full timeManager Finance Role Outline:Mazars Business Services India has an exciting new opportunity for an experienced accountant to join the team as the Finance Business Partner. This role would suit an enthusiastic self-starter with a recognised accounting qualification and experience of professional services. Role Summary: Work closely with the Head of Service...
-
Mazars - - Recruitment
2 weeks ago
Pune, Maharashtra, India Manager Full timeManager Recruitment Job Specifications : Developing & implementing recruitment strategies : Develop and execute strategies to attract and hire the best candidates for open positions considering such factors as budget, time constraints and their organisation's culture and values for both lateral & campus hiring. Setting hiring goals and objectives : Set clear...
-
QA Associate
2 weeks ago
Pune, Maharashtra, India Community Brands Full timeOverview:We are seeking a QA Associate to join our growing teamAbout UsCommunity Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their...
-
Product Owner
2 weeks ago
Pune, Maharashtra, India Community Brands Full timeOverview:We are seeking a Product Owner to join our growing teamAbout UsCommunity Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage...
-
Learning & Development Manager
2 weeks ago
Pune, Maharashtra, India Cornerstone OnDemand Full timeWe're looking for a Learning & Development Manager This role is Office Based We are seeking a Learning & Development (L&D) Manager whowill be instrumental in fostering the development and growth of our employees,with a special focus on our India team. This role requires a passion for peopledevelopment and a deep commitment to creating a culture of...
-
Program Manager
2 weeks ago
Pune, Maharashtra, India Infopro Learning, Inc Full timeRoleAs a Program Manager, you will transform customer experience by consulting customers, uncovering their real learning needs, and proposing suitable learning solutions. You will work along with PLAs in creating proposals and provide oversight for delivery. Not only will you be expected to establish effective customer relationships but also work proactively...
-
Senior Software Engineer
2 weeks ago
Pune, Maharashtra, India Community Brands Full timeMobile Application DeveloperAbout Us:Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our...
-
Learning & Development Manager
2 weeks ago
Pune, Maharashtra, India Hilton Full timeLearning & Development Manager( Job Number: HOT0AAMV) Work Locations :Conrad Pune7, Mangaldas RoadPuneTBD A Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. What will I be doing? As a Learning & Development Manager, you...
-
Program Manager
2 weeks ago
Pune, Maharashtra, India Infopro Learning, Inc Full timeRole As a Program Manager, you will transform customer experience by consulting customers, uncovering their real learning needs, and proposing suitable learning solutions. You will work along with PLAs in creating proposals and provide oversight for delivery. Not only will you be expected to establish effective customer relationships but also work...
-
Learning & Development Manager
2 months ago
Pune, Maharashtra, India Hilton Full timeA Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.What will I be doing?As a Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through...
-
Learning & Development Manager
2 months ago
Pune, Maharashtra, India Conrad Pune Full timeA Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.What will I be doing?As a Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through...
-
Learning Program Manager/Learning Architect
2 weeks ago
Pune, Maharashtra, India Siemens Industry Software (India) Private Limited Full timeSiemens Industry Software is a leadingprovider of solutions for the design, simulation and manufacture of productsacross many different industries. Formula 1 cars, skyscrapers, ships, spaceexploration vehicles, and many of the objects we see in our daily lives arebeing conceived and manufactured using our Product Lifecycle Management (PLM)software....
-
Manager Machine Learning
2 weeks ago
Pune, Maharashtra, India NorthStar HR Consultants Full timeJob Title - Manager, Machine Learning Job Location - Pune, Maharashtra About Client - Our client is an independent technology company maximizing customer value by delivering digital advertising's supply chain of the future. They sell-side platform empowers the world's leading digital content creators across the open internet to control access to their...
-
Specialist, Learning Management System
2 weeks ago
Pune, Maharashtra, India Johnson Controls Full timeDescription Manage backend administration of Learning operations such as enrollments, logistics management, attendance etc Process account creation, basic troubleshooting of online trainings. Point of contact for Tier 1 on queries from employees and managers. Good understanding of corporate learning management system (LMS). Administration of...
-
Specialist, Learning Management System
2 weeks ago
Pune, Maharashtra, India Johnson Controls International Full timeJob DescriptionManage backend administration of Learning operations such as enrollments, logistics management, attendance etcProcess account creation, basic troubleshooting of online trainings.Point of contact for Tier 1 on queries from employees and managers.Good understanding of corporate learning management system (LMS).Administration of performance...
-
IT Risk Analyst
2 weeks ago
Pune, Maharashtra, India Community Brands Full timeOverview We are seeking a IT Risk Analyst to join our growing team About Us Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission,...
