Jira Administrator
1 week ago
We are seeking a highly skilled JIRA Administrator with 4 to 8 years of experience to join our IT team.
This role requires strong technical skills, the ability to collaborate with cross-functional teams, and a passion for optimizing workflow processes.
Key Responsibilities :
JIRA Administration :
- Manage and maintain JIRA instances, ensuring optimal performance and reliability.
- Configure JIRA projects, workflows, schemes, screens, custom fields, and other project components.
- Implement JIRA best practices and recommend improvements to processes and workflows.
User Support and Training :
- Provide support to endusers by troubleshooting issues and answering questions.
- Conduct training sessions for new users and create user documentation.
- Develop and maintain user guides and training materials.
Integration and Automation :
- Integrate JIRA with other tools and systems (e.g. Confluence, Bitbucket, Bamboo) to enhance productivity.
- Create and manage automation rules using JIRA Automation, ScriptRunner, or other tools.
- Develop custom scripts and plugins to extend JIRA functionality.
Performance Monitoring and Optimization :
- Monitor JIRA performance and proactively address potential issues.
- Conduct regular system audits and implement enhancements to improve efficiency.
- Optimize JIRA configurations to meet the changing needs of the organization.
Security and Compliance :
- Manage user permissions, roles, and access controls to ensure data security.
- Ensure compliance with organizational policies and industry standards.
- Perform regular security audits and implement necessary changes.
Collaboration and Communication :
- Work closely with project managers, developers, and other stakeholders to understand their needs and provide tailored JIRA solutions.
- Communicate effectively with technical and nontechnical team members.
- Participate in team meetings and contribute to project planning and execution.
Required Skills and Qualifications :
Bachelor's degree in Computer Science, Information Technology, or a related field.
- 4 to 8 years of experience as a JIRA Administrator.
- Strong knowledge of JIRA administration, configuration, and customization.
- Experience with JIRA integrations and automation tools (e.g. ScriptRunner, JIRA Automation).
- Proficiency in developing custom scripts and plugins for JIRA.
- Familiarity with other Atlassian products (e.g. Confluence, Bitbucket, Bamboo).
- Excellent problemsolving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Location :
Bangalore
)
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