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Zonal Lead

3 months ago

Pune, Maharashtra, India Mahindra Rise Full time

Company: Mahindra Electric Automobile Limited

Responsibilities & Key Deliverables

  • Leading teams on safety and related operations:
    • Leading the team at battery repair center to ensure trouble-free & safe operations of the center
    • Managing the turn around time considering customer satisfaction
    • Ensuring first time right
  • Providing technical support for complex issue resolution
  • Managing repair operations, including creating and implementing repair of Battery Pack, setting repair schedules, and ensuring that repairs are completed in a timely and efficient manner
  • Supervising Repair Staff managers
  • Providing overall support & training for repair activity End to end analysis & management of repair and service activities:
    • Planning and managing all repair and installation activities
    • Ensuring all department workers adhere to the appropriate safety policies and procedures
    • Assigning repair schedules and evaluating repair cost estimates
    • Documenting and preparing daily progress reports and maintenance logs
    • Confirming legal requirement addressed on site
    • Manpower mapping
    • Delivery and cost control
    • Coordination with Dealer for Fault reported in Battery Pack
    • Understanding Warranty claim processes
  • Report management and data handling:
    • Maintaining database of field return Battery Pack
    • Verify LOG and confirm Battery pack is good to go
    • Maintain and track traceability of the part changed during repair
    • Analysis of CAN logs for fault finding at preconditioning/EOL. Parallelly support repairing team
    • Also focusing on Fault category analysis in faulty part

KEY SKILLS -
1.Knowledge about EV Power train systems 2.HV battery technology and its handling procedure 3.Overall understanding of automobile vehicle systems and architecture and its functioning

Experience: 7-12 years Industry Preferred: Automobiles OEMs Qualifications: Post Graduate (Electrical/Mechanical Engineering degree preferred) General Requirements