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Product Consultant

3 months ago

Mumbai, Maharashtra, India Morningstar Full time

The Group: The opening is with Regional operations group. In order to serve our clients who are present across the globe the individuals in this group support various team by working on our high-quality and various internal products. The group's product management, product development, and service teams collaborate with our Client Solutions group to help them provide clients with relevant end deliveries and services.

The Role: Morningstar seeks Operations Analyst to join our operations. This role will play a key role in our mission to provide exceptional client by ensuring our production processes for the Morningstar Publishing System. The Morningstar Publishing System allows clients, internal and external to create customised financial reports using both Morningstar data and data from other sources specific to their needs. This position is based in our Mumbai office.

Responsibilities

• Be part of the team that own and execute on the production processes for global clients on the Morningstar Publishing System and some of the other internal applications. Develop a thorough ownership and understanding of the product, process and the clients one serves.

• Assure the quality of the incoming and outgoing data to the Morningstar Publishing System. Work with external and internal project stakeholders to ensure the content of the produced publications match the expected requirements.

• Work on preparing various reports on Morningstar Direct.

• Work close to the data teams globally to coordinate and assist with ensuring data availability for our live clients.

• Identify opportunities for improving operational efficiency and reducing operational risk through the automation of operational tasks and/or improvement of existing processes.

• Keep documentation of the data processes up to date, and proactively ensure that the operation risks are kept at a minimum.

• Work close to the technology team to assist with new feature releases in the software product.

• Although the role will be for UK shift, going ahead if required one may have to come in Regular day shift or night shift for a few days to manage other team activities.

Requirements:

• Demonstrate a significant degree of experience in project and implementation management with the ability to manage multiple projects in various stages of its lifecycle.

• Has in-depth knowledge of Mutual funds and a good knowledge of various other financial products available in domestic as well as in International financial markets.

• Should be well versed with the basic knowledge financial terms and financial concepts.

• A proven track record of managing client projects with contractual timelines and scope.

• Aptitude to learn new software and technical concepts

• Knowledge of Morningstar Direct basics will be a value add.

• Excellent written and verbal communication and negotiation skills.

• Proven ability to develop effective working relationships with both local and international stakeholders including the capabilities to develop rapport and establish trust.

• Ease dealing with ambiguity; ability to create focus and keep the team on track.

• Educated to degree level, an advanced degree is a plus.

• Minimum 3 years of experience

Morningstar is an equal opportunity employer

I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity

Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.