Customer Support Engineer

Manage customer emails and chats - non voice processIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on...

Manage customer emails and chats - non voice processIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on...

Manage customer emails and chats - non voice processIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on...

Manage customer emails and chats - non voice processIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on...

Manage customer emails and chats - non voice processIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on...

Description Job Description: The Associate Customer Support Engineer at the L2 level is responsible for providing initial support and assistance to customers who encounter issues with our products and services. This position requires excellent communication skills and a willingness to learn about our products and services. Key responsibilities...

Gen is a global company powering Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Our combined heritage is rooted in providing safety for the first digital generations. We bring leading technology solutions in cybersecurity, privacy and identity protection to more than 500 million users...

Gen is a global company powering Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Our combined heritage is rooted in providing safety for the first digital generations. We bring leading technology solutions in cybersecurity, privacy and identity protection to more than 500 million users...

Description Company Information:Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your...

Description Company Information:Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your...

What You'll Do: Technical Troubleshooting: Diagnose and troubleshoot technical issues reported by customers, including software bugs, performance problems, and compatibility errors. Collaborate with the development and QA teams to resolve complex technical issues. Product Knowledge: Develop a deep understanding of our SAAS product and its features to...

Must haveMin 3 year experience in Support as a mandate.Good communication skills, they will be interacting with some of the big lenders/corporates across India.Should have strong interpersonal skills to be able to coordinate with internal departments and resolve tickets within SLA.It will be a 6 days working week with Sunday being a common WO and coverage...

Required hands on skill in Import, Clearance and freight forwardingTo communicate regularly with the Key customers to understand their requirements in terms of Service and Communication.To visit all the Key customers regularly to build and maintain good Rapport with the key customers.To understand on their business dynamics and seek for extending business...

Our Bank is seeking dedicated and customer-oriented individuals to join our Inbound Customer Support team at our Nungambakkam branch in Chennai. As a Customer Support Representative, you will be the first point of contact for our valued customers, providing excellent service and assistance with their banking inquiries.Responsibilities: Answer customer...

Support Team - Job Description Requirements: Proven work experience as a Technical Support Engineer, Customer support experience, Desktop Support Engineer, IT Help Desk Technician or similar role. Hands-on experience with ticketing tools and documentation tools. Ability to diagnose and troubleshoot basic technical issues. Familiarity with...

Job Title: Trainee - Customer Support (Night Shift)Key Responsibilities:Responding to customer inquiries and resolving issues promptly and professionally.Providing information, guidance, and assistance to customers in a courteous manner. Logging and managing customer interactions accurately in our systems.Collaborating with team members to meet and exceed...

**Customer support Field**DescriptionActs as the technical specialist and primary customer support contact to independently diagnose and complete repairs to products at a single customer siteIndependently performs diagnostics and completes repairs on equipment at customer siteMaintains productive customer relations and ensures prompt and efficient attention...

Chennai , Customer , Customer Support , Description , Job , Level , Location , Max , VoiceExperience Required0 - 6 YearsIndustry TypeITEmployment TypePermanentLocationIndia

Designation : Engineer- (International Voice Support)Location : ChennaiExperience: - 3 yearsRole & Responsibility: Handle incoming call or chat activity and process/complete tasks identified in cases received through CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment &...

Job Title: Trainee - Customer Support (Night Shift) Key Responsibilities: •Responding to customer inquiries and resolving issues promptly and professionally. •Providing information, guidance, and assistance to customers in a courteous manner. • Logging and managing customer interactions accurately in our systems. •Collaborating with team...