Assisstant Manager/Deputy Manager

1 week ago

Mumbai, Maharashtra, India VISTRA Full time

It's never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Assistant Manager/Deputy Manager – Client Acceptance Process, reporting to the Manager, this full-time and permanent position is based in Mumbai, India and offers regional coverage, allowing you to make a significant impact to our Client Acceptance Department and its' growth.

Key responsibilities:

  • Process Management: Manage and ensure that the client acceptance processes (1LOD CLC) are conducted in line with standard rules and regulations.
  • KYC and Due Diligence: Perform Client Onboarding, Client Review, offboarding, screening, and due diligence of clients according to the established policies and procedures.
  • Collaboration: Work closely with Vistra internal stakeholders to ensure process tasks are delivered as per agreed SLA standards (completeness, timeliness, and accuracy).
  • Transition Support: Collaborate with the Head of Client Acceptance to ensure transitions are planned, supported, and executed. Ensure training for service deliveries is completed in full, and process documentation includes clear work instructions.
  • Policy Adherence: Ensure the team continually adheres to internal policies and procedures related to client acceptance.
  • Organization and Proactivity: Maintain exceptional organizational skills and the ability to work under pressure to tight deadlines. Proactivity is highly desirable.
  • KYC Compliance: An understanding of multiple countries' customer KYC compliance is desirable. Manage the team to consistently deliver high-quality compliance.
  • Administrative Responsibilities: Oversee client onboarding, client review, client offboarding, and accurate administration work.
  • Client Correspondence: Prepare client-facing correspondence and documents for action by the Relationship Managers.
  • Policy and Procedure Review: Thoroughly review and understand policies and procedures during the client onboarding and review process to improve customer experience and organizational operations, while addressing local regulatory requirements.
  • Priority Management: Manage competing priorities, provide explicit directions, and establish clear expectations for stakeholders.
  • Issue Escalation: Appropriately escalate issues to management, compliance, and the business.
  • Confidentiality: Handle sensitive and confidential information in accordance with policy.
  • Client File Evaluation: Evaluate client files for changes, maintain up-to-date records, perform risk analysis, and mitigate risks in close cooperation with the Client Lifecycle Team.
  • Data Security: Store client information confidentially and securely in accordance with local/global guidelines and legislation.

Key requirements:

Interdepartmental Communication:

  • Internal Communication: Communicate with Vistra internal teams to ensure deadlines for internal deliverables are met.
  • Communication Skills: Demonstrate strong communication skills.
  • Reporting and Analytics: Possess reporting and analytics skills.
  • Collaboration and Coordination: Exhibit collaboration and coordination skills.
  • Stakeholder Management: Manage stakeholder expectations and relationships effectively.
  • Workload Management: Manage workload efficiently to meet deadlines and deliverables.

People Supervision:

  • Task Allocation Management: Allocate tasks effectively within the team.
  • Issue Resolution: Resolve issues and queries of team members.
  • Supervision: Supervise team activities and ensure timely delivery of tasks.
  • Performance Reviews: Perform managerial reviews and provide constructive feedback.
  • Training: Provide training to new joiners to ensure they are well-equipped for their roles.

Attributes & Skills:

  • Experience: 5 to 10 years of relevant experience with a corporate service provider.
  • Technical Knowledge: Familiarity with various legal entity types. Ability to understand and articulate ownership chains and organizational structures of varying complexity.
  • Project Management: Strong project management skills. Ability to effectively manage multiple projects of diverse scopes in a cross-functional environment.
  • Analytical and Problem-Solving: Good analytical, conceptual, and problem-solving skills to evaluate business problems and identify appropriate solutions. Demonstrated attention to detail and experience with documenting processes and data verification.
  • Teamwork and Collaboration: Demonstrated experience working successfully with globally distributed teams. Strong collaboration skills.
  • Communication: Strong verbal communication skills, comfortable communicating with other departments and third parties. Clear written communication skills.
  • Educational Background: Must be a graduate, with a degree preferably in legal, tax, compliance, AML, or KYC regulations.
  • Technical Proficiency: Strong working knowledge of Microsoft Office, including MS Project and MS Visio. Experience with third-party outsourcing business models. Prior experience in a shared service center or similar set-up is required.
  • Computer Skills: Microsoft office Outlook, Word, Excel, and PowerPoint; Viewpoint (preferably, if not present, can be trained), Worksite (preferably, if not present, can be trained)
  • Languages: English, although knowledge of any European languages would be advantageous.

Company Benefits:

At our Vistra India office, we believe in putting our employees' well-being first We offer a hybrid working arrangement.

Additionally, we provide attractive insurance benefits, excellent job exposure and career prospects.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey

  • Deputy Manager

    1 week ago

    Mumbai, Maharashtra, India Ground Zero Full time

    Role:Deputy Manager - CampaignsLocation: Bandra, Mumbai (Hybrid; 3-days in office)Experience Required: 6+ yearsSalary Band: 9-15 LPA Job OverviewThe position is to lead the team responsible for ideating, managing and executing various campaigns and event partnership at United Way Mumbai. The predominant campaign is the Tata Mumbai Marathon (TMM). TMM is...

  • Deputy Manager Manager

    2 weeks ago

    Mumbai, Maharashtra, India 2coms Full time

    AboutClientOurClient is a global IT company focused on the insurance industry.They help the group a large insurance company with digitaltransformation by designing and implementing complex IT systems.Established in 2021 through a merger client combines expertise fromPoland and Germany with a new office in India Their goal isto leverage technology to improve...

  • Deputy Manager

    2 weeks ago

    Mumbai, Maharashtra, India Ground Zero Full time

    Role: Deputy Manager - Campaigns Location: Bandra, Mumbai (Hybrid; 3-days in office)Experience Required: 6+ yearsSalary Band: 9-15 LPA Job Overview The position is to lead the team responsible for ideating, managing and executing various campaigns and event partnership at United Way Mumbai. The predominant campaign is the Tata Mumbai Marathon (TMM). TMM is...

  • Deputy Manager

    2 weeks ago

    Mumbai, Maharashtra, India Ground Zero Full time

    Role: Deputy ManagerCampaignsLocation: Bandra Mumbai (Hybrid; 3days inoffice)Experience Required: 6 yearsSalary Band:812 LPAJobOverviewThe position is to leadthe team responsible for ideating managing and executing variouscampaigns and event partnership at United Way Mumbai. Thepredominant campaign is the Tata Mumbai Marathon (TMM). TMM isIndias biggest...

  • Deputy Manager

    1 week ago

    Mumbai, Maharashtra, India Deloitte India Full time

    Tax | Global Business Tax | Deputy ManagerYour potential, unleashed.India's impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.At Deloitte, your whole self to...

  • Deputy Manager

    2 weeks ago

    Mumbai, Maharashtra, India MNR Solutions Full time

    Position: Deputy Manager - PresalesLocation: MumbaiJob Description:Must coordinate work closely with the sales team to help them close server, storage, HCI, routing, switching, wired networking, wireless networking, cyber security, virtualization, Backup & Recovery deals by providing the best fit cost-effective OEM solution.Develop an overall understanding...

  • Insurance Brokers: Manager/Deputy Manager

    1 week ago

    Mumbai, Maharashtra, India Talent Corner Full time

    Roles and Responsibilities Underwriting Division – Manager / Deputy Manager Minimum having 5-10 years of experience in Fire, Engineering, Marine & Liability underwriting Good in Excel, outlook , ppt He/she should be able to prepare quotes at own. Must be having market updates about ratings and excess Desired Candidate Profile Should be...

  • Deputy Manager

    2 weeks ago

    Mumbai, Maharashtra, India Deloitte India Full time

    Tax | Indirect Tax | Deputy ManagerYour potential, unleashed.India's impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.At Deloitte, your whole self to work,...

  • Deputy Manager

    2 weeks ago

    Mumbai, Maharashtra, India Deloitte India Full time

    Tax | Indirect Tax | Deputy Manager Your potential, unleashed. India's impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to...

  • Deputy Manager

    1 week ago

    Mumbai, Maharashtra, India Kolte-Patil Developers Limited Full time

    Hiring for Deputy Manager - Liasioning Job SummaryResponsibility for the timely approval and obtaining permissions from competent authorities for ongoing projects in MumbaiTo initiate and comply all the compliances requirement of statutory authorities of MCGMTo handle and follow-up the matter pending before the judicial and quasi-judicial authorities and...

  • Deputy Manager- Brand

    2 weeks ago

    Mumbai, Maharashtra, India Games24x7 Full time

    IntroductionGames24x7 is India's leading and most valuable multi-gaming unicorn. We're a full-stack gamingcompany, offering awesome game playing experiences to over 100 million players through ourproducts - RummyCircle, India's first and largest online rummy platform, My11Circle, thecountry's fastest growing fantasy sports platform.A pioneer in the online...

  • Assistant Manager Deputy Manager Marketing

    2 weeks ago

    Navi Mumbai, Maharashtra, India 2coms Full time

    JobDescription:Institutional sales Industrial Sales dealing with team oftechniciansKey AccountsManagementProductDevelopmentClient RelationshipManagementPreparing TechnoCommercialProposalsExp2YearsDesignationAssistant Manager / Deputy Manager(Marketing)LocationNavi Mumbai (CBDBelapur)QualificationDME/ BE / BTech (Mechanical) 60% marks (10th/ 12th /...

  • Assistant Manager/Deputy Manager/Manager

    2 weeks ago

    Mumbai, Maharashtra, India Domnic Lewis International Full time

    Opportunity for Assistant Manager/Deputy Manager/Manager - Legal for Mumbai Location.Minimum Law graduateExperience- 4+ yearsJob Draft, review, coordinate, negotiate, and execute various contracts including Contract Manufacturing, Distribution, Consultancy, Clinical Trial, and Non-disclosure agreements. Ensure compliance with regulatory requirements such as...

  • Deputy Manager- Brand

    1 week ago

    Mumbai, Maharashtra, India Games24x7 Full time

    Introduction Games24x7 is India's leading and most valuable multi-gaming unicorn. We're a full-stack gaming company, offering awesome game playing experiences to over 100 million players through our products - RummyCircle, India's first and largest online rummy platform, My11Circle, the country's fastest growing fantasy sports platform. A pioneer in the...

  • Deputy Manager Marketing

    2 weeks ago

    Mumbai, Maharashtra, India UNISON INTERNATIONAL CONSULTING Full time

    Position: Deputy Marketing ManagerIndustry: Beauty/RetailLocation: MumbaiCTC:Up to 15 LPARole and ResponsibilitiesTo strategize and plan beauty omnichannel strategy (retail & Digital) to build the beauty category.Execute product marketing launch process, strategize on market positioning, value propositions to facilitate communication and brand...

  • Deputy Manager Marketing

    2 weeks ago

    Mumbai, Maharashtra, India UNISON INTERNATIONAL CONSULTING (The Recruitment Company) Full time

    Position: Deputy Marketing ManagerIndustry: Beauty/RetailLocation: MumbaiCTC: Up to 15 LPARole and ResponsibilitiesTo strategize and plan beauty omnichannel strategy (retail & Digital) to build the beauty category.Execute product marketing launch process, strategize on market positioning, value propositions to facilitate communication and brand...

  • Deputy Manager Marketing

    2 weeks ago

    Mumbai, Maharashtra, India UNISON INTERNATIONAL CONSULTING (The Recruitment Company) Full time

    Position: Deputy Marketing Manager Industry: Beauty/Retail Location: Mumbai CTC: Up to 15 LPA Role and Responsibilities To strategize and plan beauty omnichannel strategy (retail & Digital) to build the beauty category. Execute product marketing launch process, strategize on market positioning, value propositions to facilitate communication and brand...

  • Assistant Manager/Deputy Manager

    2 weeks ago

    Mumbai, Maharashtra, India Domnic Lewis International Full time

    Assistant Manager/Deputy Manager - Compensation & Benefit for Mumbai locationResponsibilities and Objectives:Ensure effective communication and implementation of the Compensation & Benefits (C&B) philosophy and strategy across supported entities.Conduct regular reviews of employee benefits policies and adjust them to align with Group/market standards.Ensure...

  • Deputy Boutique Manager

    2 months ago

    Mumbai, Maharashtra, India Richemont Full time

    Deputy Boutique Manager – Mumbai How will you make an impact?As a true ambassador of Cartier, you will assist the Boutique Manager to develop and optimize the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service. You will be exposed to team management & people development,...

  • Deputy Manager

    2 weeks ago

    Mumbai, Maharashtra, India PayU Full time

    About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our + merchants and millions of consumers. As a leading...