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Lead - Infra N&t Administration - Pune

3 months ago

Pune, Maharashtra, India Northern Trust Full time

About Northern Trust:


Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.

With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.


Control-M Level 3 Administrator:
Technology Group is seeking a results-driven, self-directed individual to join Northern Trust as a Lead Control-M Administrator.
Control-M is a mission critical platform.

The Lead Control-M L3 Administrator is responsible for keeping the Control-M platform in highly available, highly stable and running at best performance.

This role need to work in Global Platform Group, collaborating with System Administrators, ITSM Team, Application Team, Scheduling Team and Computer Operations Team to manage the Control-M platform and all associated functions.

Responsibilities
Platform Administration - Control-M Platform Administration including Installation, Configuration, Upgrade, Troubleshooting and Management of the platform.
Review and suggest Control-M Upgrade path.
Platform Upgrade – Upgrade Control-M Platform, Agents as per standards and process.
Platform Monitoring – Ensuring all critical parameters are part of monitoring.
Proactive monitoring, taking proactive actions and avoiding incidents, outages.
Patch Management – Patching and upkeep of Control-M platform and agents
Platform Security – Remediate Vulnerability Incidents following vendor recommendations and best practices
Incident Management – Resolve all incidents within SLA
Major Incidents – Handle major incidents at highest priority and resolve within SLA as quickly as possible.
Change Management – Follow change management process to implement changes
Problem Management – Complete RCA and Close Problem Tickets within SLA as quickly as possible.
High Availability – Ensure Control-M platform is highly available.
High Availability architecture is working as per design.
Suggest ongoing modifications
Disaster Recovery – Participate in IT DR tests to support Control-M platform
Documentation – Review existing documents and update those to keep it current.
Create documents, SOPs, Architecture Documents.
Store documents at Confluence.
MFT – Support and monitor applications, file transfers, etc.
Audit – Participate in Audits.
Creating/Showing documents, evidences.
Updating Control-M platform as per audit.
Vendor Management – Work with BMC in managing Control-M platform effectively.
Vendor Management – Work with Contractors and Managed Services vendor for effective Control-M platform management.
Global Operating Model – Work and collaborate with Global team geographically spread in different time zones.

Must have skills:
Control-M administration experience as strong Level 3 administrator.
Experience with Control-M Tools such as MFT, API management, WCM, Application integrator.
Knowledge on integrations using plugins and API based connections with other infrastructure services.
Knowledge on Linux, Unix and Windows environment.
ITIL Processes and Service Now
Excellent communication and interpersonal skills
Excellent communication skills, both written and verbal.
Ability to convey technical information clearly to both technical and non-technical stakeholders.

Required Qualifications:
Bachelor's Degree in Engineering, Information Technology, Management Information Systems, Computer Science or a related discipline.
8+ years of experience in Control-M Platform Administration
BMC Control-M administration certification
ITIL Certification

Good to have skills:
Devops tools integration and Service now integration knowledge will be an added advantage.
Understanding and knowledge of Network Technologies.
Exposure in automation & programming through UNIX shell scripting, Python or any other scripting language