Genesys Support

2 weeks ago


Noida, Uttar Pradesh, India NTT Data Services Full time

Responsibilities:

  • Ensure necessary technical help, develop and support for Genesys Pure cloud implementation.
  • Expected to liaise with Business users, call center groups for Pure cloud implementation and support.
  • Participate in business stake holder meetings, orientation and ongoing training of new IT staff.
  • Coordinate activities with other technical and functional areas as required
  • Support other team members, removing technical road blocks, and suggest new technical solutions

Top 3 Must Haves:

  • 48 years of experience.
  • Genesys Cloud Architect Development experience in IVR and routing
  • Integration with external Services
  • Troubleshooting environment/ API /JSONs

Education:
Bachelor's degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent

Experience as a Desktop/End User Support Engineer

Experienced in researching and resolves technical problems of moderate complexity, typically escalated from first line support teams.

Experienced documenting, tracking, and monitoring the problem using applicable systems and tools. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

FTE Rate:
Junior (2-
  • Chief Engineer

    2 weeks ago


    Noida, Uttar Pradesh, India Technip Energies Full time

    About Us At Technip Energies, we believe in a better tomorrow, and we believe we can make tomorrow better. With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition. Designing and delivering added value energy solutions is what we do. If you...

  • Study Manager

    2 weeks ago


    Noida, Uttar Pradesh, India Technip Energies Full time

    About UsAt Technip Energies, we believe in a better tomorrow, and we believe we can make tomorrow better.With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition.Designing and delivering added value energy solutions is what we do.If you share our...

  • Study Manager

    2 weeks ago


    Noida, Uttar Pradesh, India Technip Energies Full time

    About Us At Technip Energies, we believe in a better tomorrow, and we believe we can make tomorrow better. With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition. Designing and delivering added value energy solutions is what we do. If you share...


  • Noida, Uttar Pradesh, India Genesis BCW Full time

    Genesis BCW, is in search of a Senior Account Executive for a Noida location. This role offers an opportunity to be part of a dynamic client servicing team that collaborates with top industry players.The ideal Senior Account Executive is responsible for overseeing client activities, supporting senior team members, managing client relationships, and...


  • Noida, Uttar Pradesh, India Sopra Steria Full time

    Knowledge on Cisco Call Manager,ACME Client ,CUBE, CME & CUE Minimum 3 years of experience in Cisco voice CUCM Features: CSS Partitioning, Call Routing and IP Phone Registration. Cisco Unified Communications Manager (UCM) troubleshooting and diagnosis Installation and configuration of Cisco phones and Route patterns, Translation Pattern, Hunt group, CSS,...


  • Noida, Uttar Pradesh, India Genesis BCW Full time

    Genesis BCW is in search of a Senior Account Executive for the Noida location. Join our client servicing team, collaborating with top industry players.As the Senior Account Executive, you will work on client activities, support senior team members, manage client relationships, and contribute to BCW's success by delivering exceptional client service and...


  • Noida, Uttar Pradesh, India Product and Technology Full time

    Job no: 521923Brand: Product and TechnologyWork type: Full timeLocation: Noida, IndiaCategories: Corporate & Group TravelJob Purpose: The ETS (Enterprise Technology Services) Level 2 Service Desk Analyst role is crucial in providing technical support and assistance to the diverse range of FCTG staff. The core responsibility of this role is to resolve...


  • Noida, Uttar Pradesh, India Empor Marcom Full time

    Job description:EMPOR is an Integrated Marketing Services company, which envisions to go beyond the realms of simply being just an agency and move more towards being your brand communication partner more like your MARKETING BACK OFFICE.We have had the privilege to work with some of the Top IT and Media companies like NetApp, Orange Business Services, WIPRO...


  • Noida, Uttar Pradesh, India Empor Marcom Full time

    Job description: EMPOR is an Integrated Marketing Services company, which envisions to go beyond the realms of simply being just an agency and move more towards being your brand communication partner more like your MARKETING BACK OFFICE. We have had the privilege to work with some of the Top IT and Media companies like NetApp, Orange Business Services,...

  • Genesys Developer

    4 weeks ago


    Bangalore/Hyderabad/Gurgaon/Gurugram/Noida/Cochin/Kochi/Bhubaneshwar, IN SPG Consulting Solutions Pvt.Ltd Full time

    Role : Genesys / Genesys Developer. Required Technical Skill Set : Genesys 7.x and above, Unix, PL/SQL, Java/J2EE. Locations: BLR/HYD/GGN/NDA/KOCHI/BBSR. Must-Havel- Overall IT experience of 5+ years Experience in Genesys framework and exposure on genesys reporting. - Experience in Genesys SIP(Session initiation protocol) server development [at least one...

  • Genesys Developer

    2 months ago


    Bangalore/Hyderabad/Gurgaon/Gurugram/Noida/Cochin/Kochi/Bhubaneshwar, IN SPG Consulting Solutions Pvt.Ltd Full time

    Role : Genesys / Genesys Developer. Required Technical Skill Set : Genesys 7.x and above, Unix, PL/SQL, Java/J2EE. Locations: BLR/HYD/GGN/NDA/KOCHI/BBSR. Must-Havel- Overall IT experience of 5+ years Experience in Genesys framework and exposure on genesys reporting. - Experience in Genesys SIP(Session initiation protocol) server development [at least one...

  • Genesys Developer

    4 weeks ago


    Bangalore/Hyderabad/Gurgaon/Gurugram/Noida/Cochin/Kochi/Bhubaneshwar, India SPG Consulting Solutions Pvt.Ltd Full time

    Role : Genesys / Genesys Developer. Required Technical Skill Set : Genesys 7.x and above, Unix, PL/SQL, Java/J2EE. Locations: BLR/HYD/GGN/NDA/KOCHI/BBSR. Must-Havel- Overall IT experience of 5+ years Experience in Genesys framework and exposure on genesys reporting. - Experience in Genesys SIP(Session initiation protocol) server development (at least one...

  • Study Manager

    4 weeks ago


    noida, India Technip Energies Full time

    About Us At Technip Energies, we believe in a better tomorrow, and we believe we can make tomorrow better. With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition. Designing and delivering added value energy solutions is what we do. If you share...

  • Study Manager

    4 weeks ago


    Noida, India Technip Energies Full time

    About UsAt Technip Energies, we believe in a better tomorrow, and we believe we can make tomorrow better. With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition. Designing and delivering added value energy solutions is what we do.If you share...

  • Study Manager

    4 weeks ago


    Noida, India Technip Energies Full time

    About Us At Technip Energies, we believe in a better tomorrow, and we believe we can make tomorrow better. With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition. Designing and delivering added value energy solutions is what we do. If you...

  • Study Manager

    4 weeks ago


    Noida, India Technip Energies Full time

    About UsAt Technip Energies, we believe in a better tomorrow, and we believe we can make tomorrow better. With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition. Designing and delivering added value energy solutions is what we do.If you share...


  • Noida, India Sopra Steria Full time

    Knowledge on Cisco Call Manager,ACME Client ,CUBE, CME & CUE - Minimum 3 years of experience in Cisco voice - CUCM Features: CSS Partitioning, Call Routing and IP Phone Registration. - Cisco Unified Communications Manager (UCM) troubleshooting and diagnosis - Installation and configuration of Cisco phones and Route patterns, Translation Pattern, Hunt -...


  • Noida, India Genesis BCW Full time

    Genesis BCW (www.genesisbm.in), is looking for a Senior Account Executive for Noida location. The individual will join our client servicing team that works with some of the leading players in the industry.The Senior Account Executive you are expected to work on one or more clients and play a key role ensuring the proper execution of client activities. You...


  • Noida, India Genesis BCW Full time

    Genesis BCW (www.genesisbm.in), is looking for a Senior Account Executive for Noida location. The individual will join our client servicing team that works with some of the leading players in the industry.The Senior Account Executive you are expected to work on one or more clients and play a key role ensuring the proper execution of client activities. You...

  • Ar Caller

    3 weeks ago


    Noida, India Kozent Tec. Pvt. Ltd. Full time

    **Kozent Tec Pvt. Ltd (formerly known as Genesis Transcriptions Pvt. Ltd) is business associate of Panacea Solutions LLC having presence in US Healthcare documentation business for more than 20 years. We use cutting edge technology to help our US Healthcare Providers. We have diversified into RCM and IT support services in the recent past and have aspiring...


  • Noida, India Genesis BCW Full time

    Genesis BCW( is looking for aSenior Account ExecutiveforNoidalocation. The individual will join our client servicing team that works with some of the leading players in the industry.The SeniorAccount Executiveyou are expected to work on one or more clients and play a key role ensuring the proper execution of client activities. You will contribute to BCW’s...


  • Noida, India Genesis BCW Full time

    Genesis BCW ( is looking for a Senior Account Executive for Noida location. The individual will join our client servicing team that works with some of the leading players in the industry. The Senior Account Executive you are expected to work on one or more clients and play a key role ensuring the proper execution of client activities. You will contribute...


  • noida, India exl Full time

    Job Description Position Title, Responsibility Level AVP– Conversational AI Delivery Lead  Function Digital Transformation Reports to SAVP – Digital CX CoE  Permanent/ Temporary Permanent Span of Control Individual Role  Location Any Where in India Basic Function We are...


  • Noida, India exl Full time

    Job Description Position Title, Responsibility Level AVP– Conversational AI Delivery Lead  Function Digital Transformation Reports to SAVP – Digital CX CoE  Permanent/ Temporary Permanent Span of Control Individual Role  Location Any Where in India Basic Function We are looking for a Conversational AI...


  • Noida, India Product and Technology Full time

    Job Purpose:  The ETS (Enterprise Technology Services) Level 2 Service Desk Analyst role is crucial in providing technical support and assistance to the diverse range of FCTG staff. The core responsibility of this role is to resolve technical issues and fulfil service requests as efficientlyas possible or escalating, if necessary, while maintaining a...


  • noida, India Product and Technology Full time

    Job Purpose:  The ETS (Enterprise Technology Services) Level 2 Service Desk Analyst role is crucial in providing technical support and assistance to the diverse range of FCTG staff. The core responsibility of this role is to resolve technical issues and fulfil service requests as efficientlyas possible or escalating, if necessary, while maintaining a...


  • Noida, India Empor Marcom Full time

    Job description:EMPOR is an Integrated Marketing Services company, which envisions to go beyond the realms of simply being just an agency and move more towards being your brand communication partner more like your MARKETING BACK OFFICE.We have had the privilege to work with some of the Top IT and Media companies like NetApp, Orange Business Services, WIPRO...


  • Noida, India Empor Marcom Full time

    Job description: EMPOR is an Integrated Marketing Services company, which envisions to go beyond the realms of simply being just an agency and move more towards being your brand communication partner more like your MARKETING BACK OFFICE. We have had the privilege to work with some of the Top IT and Media companies like NetApp, Orange Business Services,...


  • Noida, India Empor Marcom Full time

    Job description:EMPOR is an Integrated Marketing Services company, which envisions to go beyond the realms of simply being just an agency and move more towards being your brand communication partner more like your MARKETING BACK OFFICE.We have had the privilege to work with some of the Top IT and Media companies like NetApp, Orange Business Services, WIPRO...