Unified Communication Expert cisco/alcatel

2 weeks ago


Noida, Uttar Pradesh, India Sopra Steria Full time
Knowledge on Cisco Call Manager,ACME Client ,CUBE, CME & CUE

  • Minimum 3 years of experience in Cisco voice
  • CUCM Features: CSS Partitioning, Call Routing and IP Phone Registration.
  • Cisco Unified Communications Manager (UCM) troubleshooting and diagnosis
  • Installation and configuration of Cisco phones and Route patterns, Translation Pattern, Hunt group, CSS, Partitions,Bulk Creation,SNR,MVA(DISA)
  • H323 / MGCP/SIP Gateways: Debugs (CCAPI & ISDN, CCSIP) reading on routers: 28XX / 38XX 29XX / 39XX
  • Unified Communications : IP Phone Set up, Configuration & Registration
  • Dial plan Management, Call Routing on Call Manager and Unity Connection servers.
  • Analyzing, designing and troubleshooting enterprise collaboration networks.
  • Packet captures through Wire shark, RTMT.
  • Analyzing the traces & logs to troubleshoot different scenarios and search the root cause.
  • Cisco IM&P server (Integration with CUCM, Set up and Install)
  • Cisco Jabber Login Process with CUCM.
  • Cisco Jabber (Set up /

Install Feature:
Soft phone/Desk phone Control and IM)

  • Core Knowledge of CUCM & Unity Connection versions 7/8/9/10 and 1
  • IP Phone (79xx, 88xx, 99xx, 89xx)
  • CUCM, CUC, IM&P, UCCX Maintenance, support and upgrades
  • H323/ MGCP/ SIP/ CUBE implementation and support
  • VCS Expressway, MRA, UCDT
  • SIP Implementation & support to multi vendor equipment.
  • Knowledge on Cisco WebEx & Genesys
  • Knowledge on Cisco Call Manager,ACME Client ,CUBE, CME & CUE
  • Minimum 3 years of experience in Cisco voice
  • CUCM Features: CSS Partitioning, Call Routing and IP Phone Registration.
  • Cisco Unified Communications Manager (UCM) troubleshooting and diagnosis
  • Installation and configuration of Cisco phones and Route patterns, Translation Pattern, Hunt group, CSS, Partitions,Bulk Creation,SNR,MVA(DISA)
  • H323 / MGCP/SIP Gateways: Debugs (CCAPI & ISDN, CCSIP) reading on routers: 28XX / 38XX 29XX / 39XX
  • Unified Communications : IP Phone Set up, Configuration & Registration
  • Dial plan Management, Call Routing on Call Manager and Unity Connection servers.
  • Analyzing, designing and troubleshooting enterprise collaboration networks.
  • Packet captures through Wire shark, RTMT.
  • Analyzing the traces & logs to troubleshoot different scenarios and search the root cause.
  • Cisco IM&P server (Integration with CUCM, Set up and Install)
  • Cisco Jabber Login Process with CUCM.
  • Cisco Jabber (Set up /

Install Feature:
Soft phone/Desk phone Control and IM)

  • Core Knowledge of CUCM & Unity Connection versions 7/8/9/10 and 1
  • IP Phone (79xx, 88xx, 99xx, 89xx)
  • CUCM, CUC, IM&P, UCCX Maintenance, support and upgrades
  • H323/ MGCP/ SIP/ CUBE implementation and support
  • VCS Expressway, MRA, UCDT
  • SIP Implementation & support to multi vendor equipment.
  • Knowledge on Cisco WebEx & Genesys


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