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Unified Communication Expert cisco/alcatel

2 months ago

Noida, India Sopra Steria Full time

Knowledge on Cisco Call Manager,ACME Client ,CUBE, CME & CUE
- Minimum 3 years of experience in Cisco voice
- CUCM Features: CSS Partitioning, Call Routing and IP Phone Registration.
- Cisco Unified Communications Manager (UCM) troubleshooting and diagnosis
- Installation and configuration of Cisco phones and Route patterns, Translation Pattern, Hunt - group, CSS, Partitions,Bulk Creation,SNR,MVA(DISA)
- H323 / MGCP/SIP Gateways: Debugs (CCAPI & ISDN, CCSIP) reading on routers: 28XX / 38XX - 29XX / 39XX
- Unified Communications : IP Phone Set - up, Configuration & Registration
- Dial - plan Management, Call Routing on Call Manager and Unity Connection servers.
- Analyzing, designing and troubleshooting enterprise collaboration networks.
- Packet captures through Wire shark, RTMT.
- Analyzing the traces & logs to troubleshoot different scenarios and search the root cause.
- Cisco IM&P server (Integration with CUCM, Set - up and Install)
- Cisco Jabber Login Process with CUCM.
- Cisco Jabber (Set - up / Install Feature: Soft phone/Desk phone Control and IM)
- Core Knowledge of CUCM & Unity Connection versions 7/8/9/10 and 11
- IP Phone (79xx, 88xx, 99xx, 89xx)
- CUCM, CUC, IM&P, UCCX Maintenance, support and upgrades
- H323/ MGCP/ SIP/ CUBE implementation and support
- VCS Expressway, MRA, UCDT
- SIP Implementation & support to multi - vendor equipment.
- Knowledge on Cisco WebEx & Genesys
- Knowledge on Cisco Call Manager,ACME Client ,CUBE, CME & CUE
- Minimum 3 years of experience in Cisco voice
- CUCM Features: CSS Partitioning, Call Routing and IP Phone Registration.
- Cisco Unified Communications Manager (UCM) troubleshooting and diagnosis
- Installation and configuration of Cisco phones and Route patterns, Translation Pattern, Hunt - group, CSS, Partitions,Bulk Creation,SNR,MVA(DISA)
- H323 / MGCP/SIP Gateways: Debugs (CCAPI & ISDN, CCSIP) reading on routers: 28XX / 38XX - 29XX / 39XX
- Unified Communications : IP Phone Set - up, Configuration & Registration
- Dial - plan Management, Call Routing on Call Manager and Unity Connection servers.
- Analyzing, designing and troubleshooting enterprise collaboration networks.
- Packet captures through Wire shark, RTMT.
- Analyzing the traces & logs to troubleshoot different scenarios and search the root cause.
- Cisco IM&P server (Integration with CUCM, Set - up and Install)
- Cisco Jabber Login Process with CUCM.
- Cisco Jabber (Set - up / Install Feature: Soft phone/Desk phone Control and IM)
- Core Knowledge of CUCM & Unity Connection versions 7/8/9/10 and 11
- IP Phone (79xx, 88xx, 99xx, 89xx)
- CUCM, CUC, IM&P, UCCX Maintenance, support and upgrades
- H323/ MGCP/ SIP/ CUBE implementation and support
- VCS Expressway, MRA, UCDT
- SIP Implementation & support to multi - vendor equipment.
- Knowledge on Cisco WebEx & Genesys

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