Head of Delivery

Role

Kanerikaseeking a highly skilled and experienced Head of Delivery to leadour project deliveries across all customer engagements. The Head ofDelivery will be responsible for overseeing the successful andtimely delivery of all projects ensuring alignment with clientexpectations and driving continuous improvement in deliveryprocesses as well as coordinate with internal departments for CMMicompliance recruitment professional development of teams andsupport for sales and marketing teams. This role requires strongleadership an eye for details strategic thinking and excellentcommunication skills to collaborate effectively withcrossfunctional teams as well as customers. Reporting directly tothe Cofounder you will be responsible for project deliveries acrossmultiple domains and customers while providing handson expertise inthe full software development lifecycle from concept and design totesting using agile methodology to the team. Ideal candidateswouldbe proactive have successfully played customer management &software delivery manager roles a go getter and someone motivatedto look for ways to add value to job accomplishments as well asinspire the team to do their best and go above and beyond theircall ofduties

Weare looking foryou

Asan ideal candidate for the Head of Delivery Position you are a teamplayer with a getitdone attitude can have articulate with executiveteams at business level as well as have an eye for details to havedetail technology level conversations with the team. Yourintellectual curiosity and customer focus drives you tocontinuously seek new ways to add value to your jobaccomplishments. You thrive under pressure and maintain a positiveattitude understanding that your career is a journey and arewilling to make the right choices to support your growth. Inaddition to your excellent communication skills both written andverbal you have a proven ability to create visually compellingdesigns that effectively communicate our core values and buildhighperforming scalable enterprisegrade applications &teams. Your creativity and proactive nature enable you to thinkdifferently and find innovative solutions and delivery high qualitydeliveries and ensure the customer continues to be referenceable.You have a strong sense of selfmotivation and take ownership ofyour responsibilities. You prefer to work independently with lessor nosupervision.

Youare a process oriented have a methodical approach and demonstratequality first approach and someone who has led mid to large sizeteams and accounts. You use constructive feedback mechanismconsistently to improve the productivity accountability andperformance in the team. Your track record showcases yourresultsdriven approach as you have consistently deliveredsuccessfully with customer case studies published on publicplatforms. Overall you possess a unique combination of skillsqualities and experiences that make you an ideal fit to lead ourdelivery team(s). You value inclusivity and want to join a culturethat empowers you to show up as your authentic self. You know thatsuccess hinges on commitment that our differences make us strongerand that the finish line is always sweeter when the whole teamcrossestogether.

Youshould be driving a team using data data & data and usedatadriven decisionmaking and management process. Number of teamsagile stories their statuses escalations / mitigations planningidentifying hiring needs working with recruitment teams for hiringpresales teams for enabling the sales dev managers/leads forsolution / delivery statuses and architects for technologiesresearch orsolutions.

Whatyou willdo

Manage the delivery teams working on multiple technologies acrossdata AI/ML LLM integration automation andanalytics.

Be the technology champion for customer and provide greatercontribution to develop and implement delivery strategiesmethodologies and best practices to optimize efficiency andeffectiveness.

Leverages business acumen and subject matterexpertise.

Works across the organization and maintains/builds strong workingrelationships based on experiences/pastinteractions.

Prioritize and plan complex task and deliver with consistentupdates withoutfollowup.

Participate in management meetings and present highlevelachievements challenges and roadmaps. Articulate well for growthand mitigate customescalations.

Work with project teams to implement best development practices andpay attention to details on design technologies and pitfalls.Ensures the Quality and transparency is built at everylevel.

Mentor directs and coach them to be better leaders and successfultechnologists.

Implement organization s policies consistently across your teamsand identify starperformers.

Demonstrate punctuality commitment proactive communication andquality every time across your meetings deliveries andachievements.

Proactive communicate for every aspect of your influence i.eProjects employees customers opportunities performers etc.Collaborate with and contribute to other functions for success ofthe company. Implement and improvise processes that are data andgoaldriven.

Requirements

Requirements

Whatyou llbring

Bachelors / master s degree (CSE or equivalent of CompSc)

15 years of experience in leading design and software deliveryteams

Grown from the development ranks to Delivery (QA or other supportroles that don t involve handson coding are excused). Technicallydeft in Java/.Net DB (Any of but not limited to SQL Server CITUSMongoOracle)

Understand streaming Kafka (Or RabbitMQ/any other queuing/messaging technology) CI / CD and AutomationSelenium.

Handson experience working in Cloud environments likeAWS/Azure/GCP

Awareness to basic concepts of data warehousing and AI/ML is must.Awareness to RPA isplus

Excellent understanding and proven record of complex technology andbusiness solutions in a clientfacingenvironment.

Client relationship management experience and managing multipleclients/projects

Experience in corporate customer environment understand the powerof persuasion influencing and a highlevel understanding of businessprocesses related to various markets. Strong social skills writtenandverbal.

Experience with Agile/Scrum and Project Management methodology(certification Scrum Master PMP IPMA PRINCE2 is anadvantage).

Enjoying working in a dynamic organization which is continuouslytransforming and enjoy enterprise visibility andindustry.

Holds expertlevel experience and uses professional concepts andcompany objectives to resolve complex issues in creative andeffectiveways.

Significant experience leading the Technical Delivery of EnterpriseData managementprojects.

Youwill have an advantage if you bring

Experience in Java Microsoft Technologies Oracle Apps OrInformatica.

Fluency in Analytics platforms including PowerBI Tableau Datawarehousingetc.

A strong understanding of data profiling and data cleansingtechniques.

Experience in building and rolling out product COEs at enterprisecustomers.

Experience of working with complex issues where analysis ofsituations or data requires an indepth evaluation of variablefactors.

Experience in running internal POCs from evaluation to successfulexit criteria. Exercises judgment in methods techniques andevaluation criteria for obtainingresults.

Expert level database data management data engineering or datamanagementskills.

Published industry white papers best practices field guides andexternalcommunications.

Benefits

EmployeeBenefits.

Kanerikaoffers excellent performancelinked incentives to high performingindividuals. As an Technical Project manager you will be working onthe company s products research & development and impactingrevenues andscaling.

1.Culture:
Open Door Policy: Encourages open communication and accessibilitytomanagement.
Open Office Floor Plan: Fosters a collaborative and interactiveworkenvironment.
Flexible Working Hours: Allows employees to have flexibility intheir workschedules.
Employee Referral Bonus: Rewards employees for referring qualifiedcandidates.
Appraisal Process Twice a Year: Provides regular performanceevaluations andfeedback.

2.Inclusivity andDiversity:
Hiring practices that promote diversity: Ensures a diverse andinclusiveworkforce.
Mandatory POSH training: Promotes a safe and respectful workenvironment.

3.Health Insurance and WellnessBenefits:
GMC and Term Insurance: Offers medical coverage and financialprotection.
Health Insurance: Provides coverage for medicalexpenses.
Disability Insurance: Offers financial support in case ofdisability.

4.Child Care & Parental LeaveBenefits:
Companysponsored family events: Creates opportunities for employeesand their families tobond.

Generous Parental Leave: Allows parents to take time off after thebirth or adoption of achild.

Family Medical Leave: Offers leave for employees to take care offamily members medicalneeds.

5.Perks and TimeOffBenefits:
Companysponsored outings: Organizes recreational activities foremployees.

Gratuity: Provides a monetary benefit as a token ofappreciation.

Provident Fund: Helps employees save forretirement.

Generous PTO: Offers more than the industry standard for paid timeoff.

Paid sick days: Allows employees to take paid time off when theyareunwell.

Paid holidays: Gives employees paid time off for designatedholidays.

Bereavement Leave: Provides time off for employees to grieve theloss of a lovedone.

6.Professional DevelopmentBenefits:
L&D with FLEX Enterprise Learning Repository: Providesaccess to a learning repository for professionaldevelopment.

Mentorship Program: Offers guidance and support from experiencedprofessionals.

Job Training: Provides training to enhance jobrelatedskills.

What you will do Acquire new Logo Build and grow the enterprisebusiness pipeline. Acquire new clients and build the enterprisebusiness pipeline in designated territories. Generate leads throughcold and warm calls, network outreach, and partnerships. Negotiateand deliver agreed sales targets. Collaborate with global teams tomaximize sales conversions. Manage complex sales cycles whichinclude prospecting, qualifying, strategizing, and closingtransactions. End-to-end ownership through the sales cycleincluding stakeholder management, timelines, and overall quality ofproposals/ presentations. Convert the critical-to-quality (CTQs) ofclients into a winning theme. Create technical, business, andcommercial solutions that address client CTQs and optimize thecompetitive strengths of the organization. Prepare proposal defensepresentations. Achieve pre-defined and agreed targets for salesrevenue. What you ll bring MBA in Sales and Marketing from premierInstitue. Minimum of 8 years of experience in IT services,consulting, or digital transformation sales Successfully soldenterprise software services/solutions to US Fortune 1000 companiesProven track record of meeting and exceeding quota (consistent top20% performer) Demonstrated strategic and analytical sales approachwith a focus on building relationships with clients. Bachelor s ormaster s degree in business, economics, marketing, or a relatedfield An overall understanding of the technology areas like dataanalytics, automation, and system integration using the latesttechnologies. Ability to articulate value proposition anddifferentiation. Positive and a can-do attitude. What you ll getKanerika is a fast-growing digital services company, with nicheskills in AI, Data Analytics, data integration and automation. Youwill have an opportunity to work in a fast-paced environment thatfosters and supports autonomy and entrepreneurship. Highlycompetitive incentive plan, with unlimited opportunity to earn. Anopportunity to work with a global workforce.

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