Butler Manager
1 week ago
- Lead and guide Butler team to provide best service to guest
- Ensure strong leadership practices to actualize an individualized approach to motivation and recognition processes
- Transfer of knowledge and responsibility to other team members to improve the team experience, and create a shadow cabinet.
- Manages and supervises tasks of the department to ensure guests receive prompt, cordial attention and personal recognition
- Ensures guests receive the experience as detailed in SOPs, quality standards and aims to achieve the scores and goals set by management
- Implements departmental strategies and action plans in accordance with the hotel's strategic and sales plans
- Accountable to drive and create action plans of Butlers' performance in audits and KPIs
- Conducts comprehensive monthly departmental meetings to include a review of procedures and events
- Plans operational procedures and organizes recruitment
- Plans the budget and the yearly revenue target
- Conducts statistical, performance and forecast reports
- Practices up-selling of the hotel products and facilities.
- Proactively handles any arising guest issues, coordinates and manages communication between guests and staff and follows up to ensure complete service recovery
- Directs work assignments of all staff under direct supervision and coordinates other operating departments of matters related to Butler operations.
- Schedules weekly department shift according to occupancy, VIPs, training plans. Organizes leaves of absence and follow up on forms.
- Works on improvements on the quality of product and services
- Provides regular feedback for all staff under direct supervision and ensures they receive recognition based on performance evaluations.
- Analyzes guest feedback and provide strategic direction to continuously improve overall rating
- University Degree
- At least 5 years of experience in a managerial role.
- Extensive knowledge of Butler Program
- Oral and written fluency in English
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Butler Manager
1 week ago
Jaipur, Rajasthan, India Accor Full timeCompany Description Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world. Job Description Lead and...
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Butler
1 week ago
Jaipur, Rajasthan, India FAIRMONT Full timeJob DescriptionGeneral Duties1. Communicate and assist guest starting from reservation, check in, during stay until departure from the resort. All communication must be done in a well manner and in professional level.2. Ensure highest level of guest satisfaction at all times by delivering the best service experience at every stage of the guest stay.3. Work...
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Butler
2 weeks ago
Jaipur, Rajasthan, India FAIRMONT Full timeCompany Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
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Butler
1 week ago
Jaipur, Rajasthan, India AccorHotel Full timeCompany Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
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Director of Rooms
2 weeks ago
Jaipur, Rajasthan, India Anantara Full timeQualifications The Director of Rooms is responsible for ensuring a smooth operation of several departments, including Front Office, Butler Services, Guest Services, Housekeeping, Laundry, Security. The primary objective is to achieve guest, colleague, and stakeholder satisfaction by providing excellent service while maximizing productivity and developing...
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Front Office Manager
1 week ago
Jaipur, Rajasthan, India The Indian Hotels Company Limited Full timeJob Responsibilities ·Monitor allocation of rooms as per guest preferences. Interact with reservations to resolve problems like overbooking or duplicate reservations. ·Participate in strategy meetings, initiate action plans for the department to increase revenues incorporating upselling and cost control strategies. Prepare expense and revenue budgets...
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Executive Housekeeper
2 weeks ago
Jaipur, Rajasthan, India AccorHotel Full timeCompany Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
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Butler
3 weeks ago
Jaipur, India Fairmont Jaipur Full timeJob Description The Position To provide an endlessly enchanting experience to all the in house residents through the Sofitel personal touch. KEY ROLES & RESPONSIBILITIES - Ensures all the residents receive prompt and courteous service. - Informs Senior Butlers of matters concerning to butler operations, who in turn, will liaise with Head Butler with...
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Butler Manager
4 weeks ago
Jaipur, India RAFFLES Full timeJob DescriptionLead and guide Butler team to provide best service to guestEnsure strong leadership practices to actualize an individualized approach to motivation and recognition processesTransfer of knowledge and responsibility to other team members to improve the team experience, and create a shadow cabinet.Manages and supervises tasks of the department to...
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Butler Manager
1 month ago
Jaipur, India RAFFLES Full timeJob DescriptionLead and guide Butler team to provide best service to guestEnsure strong leadership practices to actualize an individualized approach to motivation and recognition processesTransfer of knowledge and responsibility to other team members to improve the team experience, and create a shadow cabinet.Manages and supervises tasks of the department to...
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Butler Manager
3 weeks ago
jaipur, India RAFFLES Full timeJob DescriptionLead and guide Butler team to provide best service to guest Ensure strong leadership practices to actualize an individualized approach to motivation and recognition processes Transfer of knowledge and responsibility to other team members to improve the team experience, and create a shadow cabinet. Manages and supervises tasks of the department...
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Butler Manager
1 month ago
jaipur, India RAFFLES Full timeJob DescriptionLead and guide Butler team to provide best service to guest Ensure strong leadership practices to actualize an individualized approach to motivation and recognition processes Transfer of knowledge and responsibility to other team members to improve the team experience, and create a shadow cabinet. Manages and supervises tasks of the department...
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Butler Manager
1 month ago
Jaipur, India Accor Full timeCompany Description Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world. Job Description Lead...
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Butler Manager
3 weeks ago
jaipur, India Accor Full timeCompany Description Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world. Job Description Lead and...
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Butler Manager
4 weeks ago
Jaipur, India Accor Full timeCompany Description Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world. Job Description Lead...
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Butler Manager
1 month ago
jaipur, India Accor Full timeCompany Description Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world. Job Description Lead and...
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Butler
3 months ago
Jaipur, India AccorHotel Full timeJob DescriptionGeneral Duties1. Communicate and assist guest starting from reservation, check in, during stay until departure from the resort. All communication must be done in a well manner and in professional level.2. Ensure highest level of guest satisfaction at all times by delivering the best service experience at every stage of the guest stay.3. Work...
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Butler
4 weeks ago
Jaipur, India Accor Full timeCompany Description Job Description General Duties 1. Communicate and assist guest starting from reservation, check in, during stay until departure from the resort. All communication must be done in a well manner and in professional level. 2. Ensure highest level of guest satisfaction at all times by delivering the best service experience at every stage...
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Butler
2 weeks ago
Jaipur, Rajasthan, India FAIRMONT Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Butler
4 weeks ago
Jaipur, Rajasthan, India RAFFLES Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Senior Butler
5 days ago
Jaipur, India FAIRMONT Full timeJob DescriptionGeneral Duties1. Communicate and assist guest starting from reservation, check in, during stay until departure from the resort. All communication must be done in a well manner and in professional level.2. Ensure highest level of guest satisfaction at all times by delivering the best service experience at every stage of the guest stay.3. Work...
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Director of Rooms
2 days ago
Jaipur, India Anantara Full timeQualificationsThe Director of Rooms is responsible for ensuring a smooth operation of several departments, including Front Office, Butler Services, Guest Services, Housekeeping, Laundry, Security. The primary objective is to achieve guest, colleague, and stakeholder satisfaction by providing excellent service while maximizing productivity and developing team...
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Director of Rooms
1 month ago
jaipur, India Anantara Full timeQualifications The Director of Rooms is responsible for ensuring a smooth operation of several departments, including Front Office, Butler Services, Guest Services, Housekeeping, Laundry, Security. The primary objective is to achieve guest, colleague, and stakeholder satisfaction by providing excellent service while maximizing productivity and...
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Director of Rooms
3 months ago
Jaipur, India Anantara Full timeQualifications The Director of Rooms is responsible for ensuring a smooth operation of several departments, including Front Office, Butler Services, Guest Services, Housekeeping, Laundry, Security. The primary objective is to achieve guest, colleague, and stakeholder satisfaction by providing excellent service while maximizing productivity and...
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Front Office Manager
4 weeks ago
Jaipur, India The Indian Hotels Company Limited Full timeJob Responsibilities ·Monitor allocation of rooms as per guest preferences. Interact with reservations to resolve problems like overbooking or duplicate reservations. ·Participate in strategy meetings, initiate action plans for the department to increase revenues incorporating upselling and cost control strategies. Prepare expense and revenue...
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Front Office Manager
4 weeks ago
jaipur, India The Indian Hotels Company Limited Full timeJob Responsibilities ·Monitor allocation of rooms as per guest preferences. Interact with reservations to resolve problems like overbooking or duplicate reservations. ·Participate in strategy meetings, initiate action plans for the department to increase revenues incorporating upselling and cost control strategies. Prepare expense and revenue...
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Front Office Manager
3 weeks ago
jaipur, India The Indian Hotels Company Limited Full timeJob Responsibilities ·Monitor allocation of rooms as per guest preferences. Interact with reservations to resolve problems like overbooking or duplicate reservations. ·Participate in strategy meetings, initiate action plans for the department to increase revenues incorporating upselling and cost control strategies. Prepare expense and revenue...