Gainsight Administrator
1 week ago
Your Role
: SolarWinds is looking to hire Gainsight Administrator.
SolarWinds is an IT firm that develops software for firms to help manage their systems, networks, and information technology infrastructure. The company offers solutions such as configuration, network performance monitoring, virtualization, database management, security, and hosted logs.
The Gainsight Administrator will work as part of a team dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of Gainsight platform based on the various business and user needs. We are seeking someone with excellent technical and communication skills who can interface directly with internal stakeholders to understand their requirements to administer Gainsight and integrate with SFDC accordingly.
Your Impact:
Oversight of Gainsight daily operations and system performance. Perform day-to-day administration, configuration and troubleshooting of our Gainsight environment. Collaborate with other team members to understand needs, requirements, and business processes for our Salesforce instance. Responsible for internal communication on system i.e., bug fixes and new features. Responsible for process documentation on Gainsight system. Understand the Gainsight integration with Salesforce, ensuring that each systems primary purpose and integrity is maintained (Salesforce is system of record for business). Own the development and maintenance of Journey Orchestrator programs to support our tech-touch customers. Create automated workflows for business processes to improve efficiency and efficacy of the Customer Success team. Recommend and prioritize the implementation of new features and functionality. Work in an agile and dynamic environment to facilitate timely responses to changing project requirements. Collaborate with Operations Team and CSM stakeholders on key projects. Work with internal systems team as well as Gainsight support to address break/fix issues and bugs. Provide technical and functional support to users of Gainsight and related applications. Actively participate in change management (communications, online help, UAT, training, etc.) to support program rollouts in partnership with Sales Operations and other business operation teams. Elicit continuous system and process improvement requirements using cross-departmental workshops, use cases, process documentation, business analysis, and task and workflow analysis. Work on various ad hoc Gainsight projects with primary emphasis on continuity of customer success team operations. Propose new projects and ideas to further facilitate potential growth through more scalable solutions. Support Gainsight implementation roadmap through to deployment, user adoption, and ongoing improvements.Your Experience:
3 to 5 years Gainsight administration experience is must. Salesforce experience is must. Experience in understanding of Salesforce Security model and Gainsight security is key and best practices. Strong Experience of Gainsight Journey Orchestrator programs. Must possess ability to work independently in a fast-paced, dynamic environment. Passion for leading and driving to results, with ability to analyze systems and processes for inefficiencies leading to clearly communicated recommendations for solutions or improvements using either new or existing technology. Ability to manage change in an agile environment with global stakeholders. Excellent skills in self-audit careful documentation of process, testing changes thoroughly, and ability to interpret results to verify accuracy or identify anomalies. Fluent in spoken and written EnglishAdditional Knowledge & Skills
Gainsight Certified is preferred.-
Gainsight Administrator
1 week ago
Bengaluru, Karnataka, India SolarWinds Full timeYour Role:SolarWinds is looking to hire Gainsight Administrator.SolarWinds is an IT firm that develops software for firms to help manage their systems, networks, and information technology infrastructure. The company offers solutions such as configuration, network performance monitoring, virtualization, database management, security, and hosted logs.The...
-
Gainsight Administrator
1 week ago
Bengaluru, Karnataka, India Mimecast Full timeKey Responsibilities:Account Management Optimization: Plan, forecast and give recommendations where necessary to ensure optimization of customer satisfaction, churn mitigation, adoption, and revenue maximization.Solution & Process Design: Identify business needs, dependencies, key metrics, data sources, frequency, and granularity, that impact Customer...
-
Administrator
1 week ago
Bengaluru, Karnataka, India Wipro Limited Full timeOverview:Your PurposeGainsight Administrators play a crucial role in driving value for customersacross the lifecycle, thanks to the workflows they configure as a member of theCustomer Success Operations team.Gainsight Administrators collaborate with cross-functional business teams todevelop customer success strategies and craft the associated...
-
Gainsight Admin
1 week ago
Bengaluru, Karnataka, India Confluent Full timeDescription: Position at Confluent India Pte Ltd_Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That's the power of data in motion in action—giving organizations instant...
-
Senior Salesforce Administrator
1 week ago
Bengaluru, Karnataka, India New Relic Full timeYour opportunity:As a Senior Salesforce Administrator you'll handle enterprise aspects of platform. To be successful, you'll understand business requirements,translate them to effective solutions, and socialize those solutions among yourcolleagues and business partners.The Senior Salesforce Administrator role will be part of our Business Applications Teamat...
-
System Administrator
1 week ago
Bengaluru, Karnataka, India Commvault Systems (India) Private Limited Full timeAbout CommvaultCommvault is a leading company specializing in cyber resilience, providing customers with the tools to detect, respond, and recover quickly from cyberattacks, ensuring data security and business continuity. Offering an innovative AI-powered platform that features top-notch data protection, exceptional data security, advanced data intelligence,...
-
Enterprise Systems Administrator
1 week ago
Bengaluru, Karnataka, India New Relic Full timeReq ID- FY24|G&A|#5968- Location(s)- Bangalore, India;- Your opportunity translate them to effective solutions, and socialize those solutions among your colleagues and business partners.The Senior Salesforce Administrator role will be part of our Business Applications Team at New Relic, working side by side with Salesforce Administrators and Developers. We-...
-
System Administrator
1 week ago
Bengaluru, Karnataka, India Commvault Systems (India) Private Limited Full timeJOB DESCRIPTIONAbout CommvaultCommvault (NASDAQ:CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data...
-
System Administrator
4 weeks ago
Bengaluru, Karnataka, India Commvault Full timeAbout Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...
-
System Administrator
1 week ago
Bengaluru, Karnataka, India Commvault Full timeAbout Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...
-
System Administrator
3 weeks ago
Bengaluru, Karnataka, India Commvault Full timeAbout Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...
-
Senior Enterprise Systems Administrator
1 week ago
Bengaluru, Karnataka, India New Relic, Inc. Full timeSenior Enterprise Systems AdministratorSenior Enterprise Systems AdministratorSenior Enterprise Systems Administrator Req ID FY|G&A|#5 Location(s) Bangalore, India; Your opportunity As a Senior Salesforce Administrator you'll handle enterprise aspects of our platform. To be successful, you'll understand business requirements,translate them to effective...
-
Senior Enterprise Systems Administrator
1 week ago
Bengaluru, Karnataka, India New Relic, Inc. Full timeSenior Enterprise Systems Administrator Senior Enterprise Systems Administrator Senior Enterprise Systems Administrator Req ID FY|G&A|#5 Location(s) Bangalore, India; Your opportunity As a Senior Salesforce Administrator you'll handle enterprise aspects of our platform. To be successful, you'll understand business requirements,translate them to effective...
-
Bengaluru, Karnataka, India Okta Full timeGet to know OktaOkta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and...
-
Customer Success Executive
1 week ago
Bengaluru, Karnataka, India Khoros Full timeOverview:About Khoros and its ValueAt Khoros, our passion is to help the world's best brands create customers for life. We build products we're proud of, and we're passionate about customer success. As part of the Vista Equity family, you'll receive best-in-class development opportunities and the ability to work with customers like Samsung, HP, Sony, and...
-
Gainsight Administrator
2 months ago
Bengaluru, India SolarWinds Full timeYour Role : SolarWinds is looking to hire Gainsight Administrator. SolarWinds is an IT firm that develops software for firms to help manage their systems, networks, and information technology infrastructure. The company offers solutions such as configuration, network performance monitoring, virtualization, database management, security, and hosted logs. ...
-
Senior Gainsight Administrator
3 weeks ago
Bengaluru, India SolarWinds Full timeYour Role:SolarWinds is looking to hire Gainsight Administrator.SolarWinds is an IT firm that develops software for firms to help manage their systems, networks, and information technology infrastructure. The company offers solutions such as configuration, network performance monitoring, virtualization, database management, security, and hosted logs.The...
-
Senior Gainsight Administrator
3 weeks ago
Bengaluru, India SolarWinds Full timeYour Role : SolarWinds is looking to hire Gainsight Administrator. SolarWinds is an IT firm that develops software for firms to help manage their systems, networks, and information technology infrastructure. The company offers solutions such as configuration, network performance monitoring, virtualization, database management, security, and hosted logs. ...
-
Gainsight Administrator
3 days ago
Bengaluru, India Mimecast Full timeKey Responsibilities: Account Management Optimization: - Plan, forecast and give recommendations where necessary to ensure optimization of customer satisfaction, churn mitigation, adoption, and revenue maximization. Solution & Process Design: - Identify business needs, dependencies, key metrics, data sources, frequency, and granularity, that impact...
-
Gainsight System Administrator
3 weeks ago
Bengaluru, India Acronis Full timeAcronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Gainsight System Administrator who is ready to join our mission in creating a #CyberFit future! Gainsight System Administrator will be...
-
Gainsight Administrator
3 weeks ago
Bengaluru, India Showpad Full time**Position Overview**: This position reports to the Director of Business Systems, located in the US (Michigan). **Key Responsibilities**: - Implement and improve Gainsight solutions and own the solutions post implementation - Configure and optimize Salesforce using standard declarative capabilities such as workflow and object creation, reporting,...
-
Administrator
7 days ago
Bengaluru, India Wipro Limited Full timeOverview: Your Purpose Gainsight Administrators play a crucial role in driving value for customers across the lifecycle, thanks to the workflows they configure as a member of the Customer Success Operations team. Gainsight Administrators collaborate with cross-functional business teams to develop customer success strategies and craft the associated...
-
Senior Customer Success Operations Manager
1 month ago
Bengaluru, India Sitecore Full timeDescription About Us: Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A Sitecore is the leading company bringing together...
-
Senior Customer Success Operations Manager
3 weeks ago
Bengaluru, India Sitecore Full timeDescription About Us: Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A Sitecore is the leading company bringing together...
-
Gainsight Admin
3 weeks ago
Bengaluru, India Confluent Full time**Description**: - Position at Confluent India Pte Ltd_ Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving...
-
Salesforce Administrator
2 weeks ago
Bengaluru, Karnataka, India Pro Recruit Global Ltd Full timeWhat you’ll do: - Talk to end-users and operations leaders to understand requirements, challenge assumptions when appropriate, and translating those requirements into technical specifications. - Build new features and functionality in our Salesforce Org with custom objects, custom fields, page layouts, and lightning pages. - Automate processes with...
-
Senior Salesforce Administrator
1 month ago
Bengaluru, India New Relic Full timeYour opportunity:As a Senior Salesforce Administrator you'll handle enterprise aspects of ourSalesforce.com platform. To be successful, you'll understand business requirements,translate them to effective solutions, and socialize those solutions among yourcolleagues and business partners.The Senior Salesforce Administrator role will be part of our Business...
-
Senior Salesforce Administrator
3 weeks ago
Bengaluru, India New Relic Full timeYour opportunity:As a Senior Salesforce Administrator you'll handle enterprise aspects of ourSalesforce.com platform. To be successful, you'll understand business requirements,translate them to effective solutions, and socialize those solutions among yourcolleagues and business partners.The Senior Salesforce Administrator role will be part of our Business...
-
Senior Salesforce Administrator
1 month ago
Bengaluru, India New Relic Full timeYour opportunity:As a Senior Salesforce Administrator you'll handle enterprise aspects of ourSalesforce.com platform. To be successful, you'll understand business requirements,translate them to effective solutions, and socialize those solutions among yourcolleagues and business partners.The Senior Salesforce Administrator role will be part of our Business...
-
Senior Salesforce Administrator
1 month ago
Bengaluru, India New Relic Full timeYour opportunity:As a Senior Salesforce Administrator you'll handle enterprise aspects of ourSalesforce.com platform. To be successful, you'll understand business requirements,translate them to effective solutions, and socialize those solutions among yourcolleagues and business partners.The Senior Salesforce Administrator role will be part of our Business...
-
Senior Salesforce Administrator
3 weeks ago
Bengaluru, India New Relic Full timeYour opportunity:As a Senior Salesforce Administrator you'll handle enterprise aspects of ourSalesforce.com platform. To be successful, you'll understand business requirements,translate them to effective solutions, and socialize those solutions among yourcolleagues and business partners.The Senior Salesforce Administrator role will be part of our Business...
-
Senior Salesforce Administrator
3 weeks ago
Bengaluru, India New Relic Full timeYour opportunity: As a Senior Salesforce Administrator you'll handle enterprise aspects of our Salesforce.com platform. To be successful, you'll understand business requirements, translate them to effective solutions, and socialize those solutions among your colleagues and business partners. The Senior Salesforce Administrator role will be part of our...
-
Enterprise Systems Administrator
2 weeks ago
Bengaluru, Karnataka, India New Relic Full timeReq ID- FY24|G&A|#5968- Location(s)- Bangalore, India;- Your opportunity- - translate them to effective solutions, and socialize those solutions among your colleagues and business partners.The Senior Salesforce Administrator role will be part of our Business Applications Team at New Relic, working side by side with Salesforce Administrators and Developers....
-
System Administrator
3 weeks ago
Bengaluru, India Commvault Systems (India) Private Limited Full timeJOB DESCRIPTIONAbout CommvaultCommvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced...
-
System Administrator
1 month ago
Bengaluru, India Commvault Systems (India) Private Limited Full timeJOB DESCRIPTION About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security,...