Enterprise Systems Administrator
2 weeks ago
Req ID- FY24|G&A|#5968- Location(s)- Bangalore, India;- Your opportunity-
- translate them to effective solutions, and socialize those solutions among your colleagues and business partners.The Senior Salesforce Administrator role will be part of our Business Applications Team at New Relic, working side by side with Salesforce Administrators and Developers. We- utilize agile principles and the scrum framework to deliver high-quality build iterations within the tools we manage.-
- What you'll do- Talk to end-users and operations leaders to understand requirements, challenge assumptions when appropriate, and translating those requirements into technical specifications.
- Build new features and functionality in our Salesforce Org with custom objects, custom fields, page layouts, and lightning pages.
- Automate processes with workflow rules, validation rules, process builder, andlows.
- Identify reports and dashboards to measure the impact of build iterations.
- Deliver projects through our release management process.
- This role requires- Salesforce Administrator Experience;
- Understanding of data structures, data modeling, & database schema;
- Experience building with Salesforce Lightning User Interface;
- Strong qualitative and quantitative mathematical skills;
- Strong business acuity in sales operations and customer success
- Analytical skills to improve quality of iterative builds;
- Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization
- Bonus points if you have- Experience implementing Salesforce CPQ with Docusign and Billing (e.g. Zuora)
- integration highly desirable
- Experience with Gainsight strongly preferred
- Experience with Anaplan preferred
- Agile scrum master or product owner training
- Bachelor's Degree in Computer Science, Management Information Systems,Business or the equivalent related experience
**Our hiring process**
Please note that visa sponsorship is not available for this position.
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.
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