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Customer Engagement Executive
2 weeks ago
Job Description:
Business Engagement Consultant
Location:
Remote (India-based, supporting Australian operations)
Company Overview:
We are a dynamic and rapidly growing company specializing in innovative payment solutions. Our mission is to provide seamless, secure, and efficient payment services to our diverse client base.
We are currently expanding our operations and seeking talented Business Engagement Consultants to join our team and drive our growth in the Australian market.
Position:
Business Engagement Consultant
Type:
Full-time, Remote
Key Responsibilities:
Customer Acquisition:
- Proactively engage with B2B customers to expand our payment solutions customer base.
- Develop and execute strategic sales plans to meet and exceed sales targets.
Customer Experience Management:
- Oversee the customer journey from initial introduction and application through to postsales support.
- Ensure a seamless and positive customer experience, addressing any issues promptly and effectively.
Portfolio Management:
- Maintain and nurture a portfolio of existing customers.
- Build longterm relationships to foster loyalty and drive repeat business.
Required Qualifications and Experience:
Experience:
- Minimum of 5 years in B2B sales, preferably within the payments or financial services sector.
- Proven experience working on overseas campaigns and managing remote operations.
Education:
- Bachelor's degree in Marketing, Business, or a related field.
Skills and Attributes:
- Selfmotivated and driven to achieve ambitious goals.
- Disciplined with excellent organizational and timemanagement skills.
- Exceptional communication and interpersonal skills.
- A cando attitude with the ability to work independently and as part of a team.
What We Offer:
- Competitive salary with performancebased incentives.
- Opportunity to work remotely with a flexible schedule.
- Professional growth and development opportunities.
- A collaborative and supportive work environment.
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