Engagement Manager
1 week ago
The Role: Engagement Manager
As an Engagement Manager, you will play a pivotal role in overseeing the successful execution of complex enterprise data and analytics/AI/ML projects in a cloud environment, particularly within telecommunications, banking, or retail sectors. You will be responsible for managing all aspects of the project, including budget, timeline, resources, and customer satisfaction. Additionally, you will act as the primary liaison between stakeholders, ensuring effective communication and resolution of project issues and risks.
- Project Oversight:
- Lead the overall project management process, including resources management, budget allocation, timeline management, resource allocation, and billing.
- Ensure adherence to project scope and objectives, managing changes effectively to mitigate risks and maintain customer satisfaction.
- Utilize various methodologies beyond Scrum, tailored to the specific needs of each project, to optimize project delivery and outcomes.
- Lead the overall project management process, including resources management, budget allocation, timeline management, resource allocation, and billing.
- Stakeholder Management:
- Manage relationships with internal and external stakeholders, ensuring alignment of expectations and effective communication of project progress, issues, and risks.
- Engage with customer stakeholders to address project issues, mitigate risks, and ensure alignment with business objectives and requirements.
- Manage relationships with internal and external stakeholders, ensuring alignment of expectations and effective communication of project progress, issues, and risks.
- Scope Management:
- Define and manage the project scope, ensuring that requirements are accurately captured, documented, and delivered.
- Proactively identify and address scope creep, managing changes through formal change control processes to minimize impact on project timelines and budget.
- Define and manage the project scope, ensuring that requirements are accurately captured, documented, and delivered.
- Coordination and Collaboration:
- Coordinate with other projects or teams, as necessary, to manage dependencies and ensure alignment of efforts across multiple initiatives.
- Foster collaboration and communication among project team members, promoting a cohesive and efficient working environment.
- Coordinate with other projects or teams, as necessary, to manage dependencies and ensure alignment of efforts across multiple initiatives.
Qualifications:
- Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field; Master's degree preferred.
- 3-5 years (or more) of experience managing complex enterprise data and analytics/AI/ML projects in a cloud environment, preferably within telecommunications, banking, or retail industries.
- Strong understanding of project management principles, methodologies, and best practices, with the ability to adapt approaches to suit project needs.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
- Proven ability to manage project scope, budget, timeline, and resources to deliver successful outcomes.
- Demonstrate leadership capabilities, with the ability to motivate and inspire team members to achieve project goals.
- Proficiency in project management tools, cloud technologies, and analytics/AI/ML platforms.
- Project Management Professional (PMP) certification or equivalent preferred.
We provide a competitive salary and benefits package, a vibrant work environment, and numerous opportunities for professional growth. You'll have the opportunity to work with a team of industry experts on exciting projects that transform businesses and create significant value. Join us to revolutionise the way companies leverage technology for digital transformation.
OnebyZero is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
As an Engagement Manager, you will play a pivotal role in overseeing the successful execution of complex enterprise data and analytics/AI/ML projects in a cloud environment, particularly within telecommunications, banking, or retail sectors. You will be responsible for managing all aspects of the project, including budget, timeline, resources, and customer satisfaction. Additionally, you will act as the primary liaison between stakeholders, ensuring effective communication and resolution of project issues and risks. Key Responsibilities Project Oversight: Lead the overall project management process, including resources management, budget allocation, timeline management, resource allocation, and billing. Ensure adherence to project scope and objectives, managing changes effectively to mitigate risks and maintain customer satisfaction. Utilize various methodologies beyond Scrum, tailored to the specific needs of each project, to optimize project delivery and outcomes. Stakeholder Management: Manage relationships with internal and external stakeholders, ensuring alignment of expectations and effective communication of project progress, issues, and risks. Engage with customer stakeholders to address project issues, mitigate risks, and ensure alignment with business objectives and requirements. Scope Management: Define and manage the project scope, ensuring that requirements are accurately captured, documented, and delivered. Proactively identify and address scope creep, managing changes through formal change control processes to minimize impact on project timelines and budget. Coordination and Collaboration: Coordinate with other projects or teams, as necessary, to manage dependencies and ensure alignment of efforts across multiple initiatives. Foster collaboration and communication among project team members, promoting a cohesive and efficient working environment.
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