Managed Services Manager
2 weeks ago
Job Opening:
MSS Lead
Years of Experience : 8+years
Work Location:
Kandivali East, Mumbai
Looking for candidates who can join immediately or in 15 days
Roles & Responsibilities:
Leads a team of Managed Security Service resources.
Fosters a team-oriented work environment; coaches, advises, and develops MSS team members.
Owns and manages relationships with vendors performing managed security services for the Infrastructure.
Provides centralized management and governance of MSS disciplines.
Engages in ongoing communications with peers in the Infrastructure and Application Support groups as well as the business groups to ensure understanding of security goals, to solicit feedback and to foster co-operation.
Collaborates with business leaders to identify and manage risk.Communicates MSS goals and new programs effectively with other department managers within the organization.
Ensures consistent and effective security practices.
Establishes appropriate MSS policies, standards, procedures, and governance processes.
Oversees the deployment, integration, and initial configuration of all new MSS solutions and of any enhancements to existing MSS solutions in accordance with Security policies, standards, and operational procedures.
Manages investigations into identified problematic activity and provides on-going communication with senior management.Supervises the process to drive Information Security awareness.
Creates and maintains a set of metrics to document and measure the performance and effectiveness of the MSS program; responsible for communicating metrics to the IT Leadership Team
Assigns MSS resources to planned IT and Business projects to provide guidance and direction to the project teams ensuring MSS standards are documented as requirements and implemented.
Participates in annual and long-range planning activities to ensure Information Security needs are addressed.Hands on experience in ISO & ISMS audit & compliance.
Hands on experience in ITIL framework.
Maintains current knowledge of the MSS industry including awareness of new or revised security solutions, improved security processes, and the development of new attacks and threat vectors.
-
Assistant Manager-Service Management
2 weeks ago
Mumbai, Maharashtra, India Orange Business Services Full timeabout the role To ensure smooth running of day to day operations To act as 2nd Level of escalation Ongoing team management to ensure compliance to management targets and customer satisfaction Ownership for team's performance management To act as the project manager for all internal projects Accountable for seamless transition of...
-
Lead - Managed Services
2 weeks ago
Mumbai, Maharashtra, India Orange Business Services Full timeabout the roleClient Engagement:Collaborate with sales teams to understand client requirements and develop tailored managed services solutions that meet their needsSolution Design:Architect end-to-end managed services solutions, including infrastructure, applications, security, and support services, leveraging industry best practices and emerging...
-
Customer Service Manager
2 weeks ago
Mumbai, Maharashtra, India Raise Financial Services Full timeRole Summary:Raise is built on this core philosophy - we will bring exceptionally great products, awesome user experience and best in class customer service to our users. We have started with our first step by launching Investment & Trading platform – Dhan ( a Customer Service Managers would be responsible for overseeing teams of Customer Service...
-
Customer Service Manager
2 weeks ago
Mumbai, Maharashtra, India Raise Financial Services Full timeRole Summary:Raise is built on this core philosophy - we will bring exceptionally great products, awesome user experience and best in class customer service to our users. We have started with our first step by launching Investment & Trading platform – Dhan ( a Customer Service Managers would be responsible for overseeing teams of Customer Service...
-
Client Services Manager
2 weeks ago
Mumbai, Maharashtra, India Ushta Te Consultancy Services LLP Full timeGreetings for the day We are looking for a bright, enthusiastic, and efficient individual with Excellent Communication and convincing skills for HR Operations Manager role. JOB TITLE: HR Operations Manager EXPERIENCE : 5 years above LOCATION: Lalbaug, Mumbai ABOUT US: Founded in 2012, Ushta Te's (Website: sweet spot lies at the intersection of...
-
Mumbai, Maharashtra, India KPMG India Full timeAbout KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in...
-
Senior Client Services Manager
2 weeks ago
Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full timeJob | Senior Client Services Manager (Dating and Matchmaking Services)MumbaiExp: Min 2-4+ Yrs. In Client Services, Business Development, or related roles in Public Relations & Communications Services | Fulltime Position | Vacancy 1 NoWe,Talent Corner HR Services Pvt Ltdare hiring for a fantastic opportunity at one of our esteemed clients in Mumbai. Please...
-
Senior Client Services Manager
2 weeks ago
Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full timeJob | Senior Client Services Manager (Dating and Matchmaking Services) Mumbai Exp: Min 2-4+ Yrs. In Client Services, Business Development, or related roles in Public Relations & Communications Services | Fulltime Position | Vacancy 1 No We, Talent Corner HR Services Pvt Ltd are hiring for a fantastic opportunity at one of our esteemed clients in Mumbai....
-
Senior Client Services Manager
2 weeks ago
Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Senior Client Services Manager (Dating and Matchmaking Services) at MumbaiExperience: Minimum 2-4+ Years in Client Services, Business Development, or related roles in Public Relations & Communications Services. Full-time Position with 1 VacancyWe are excited to offer a great opportunity at one of our esteemed clients in Mumbai through Talent...
-
Service Manager
2 weeks ago
Navi Mumbai, Maharashtra, India Mizuho Full timeMizuho Global Services India Pvt. Ltd.Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing centre for remotely handling banking and IT related...
-
Mumbai, Maharashtra, India KPMG India Full timeKPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad,...
-
Customer Service Manager
2 months ago
Mumbai, Maharashtra, India timesjobs Full timeCustomer Service Manager, ILS West India Job Location : Kanjurmarg, Mumbai This position is responsible for overall customer service and documentation management performance for West region / branch ILS operations including buyers consolidation (CNS) & freight forwarding (IFS) across all major operational locations in India . The position assists the country...
-
Service Delivery Manager
2 weeks ago
Mumbai, Maharashtra, India Hitachi Vantara India Pvt. Ltd Full timeJob Title: Service Delivery ManagerCompany: Hitachi VantaraThe Service Delivery Manager oversees operational service delivery and maintains relationships with assigned customer accounts.Responsibilities: Ensure adherence to contractual agreements and meet Service Levels Schedule and conduct service review meetings with customers Manage the infrastructure...
-
Managed Services Finance Managed Services Senior
2 weeks ago
Mumbai, Maharashtra, India KPMG India Full timeAbout KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in...
-
Manager - Service Strategy
2 weeks ago
Mumbai, Maharashtra, India Mahindra Rise Full timeCompany: Mahindra & Mahindra Ltd Responsibilities & Key DeliverablesTo lead and implement Strategic initiatives pertaining to Service, aiming towards:1. Improving Dealer Profitability2. Enhancing Customer Experience3. Improving Process efficiency, productivity To drive aftersales product like Extended Warranty. Maintenance Plan, Road Side Assistance -...
-
Mumbai, Maharashtra, India KPMG India Full timeAbout KPMG in IndiaKPMG entities in India are professional services firms affiliated with KPMG International Limited. Established in August 1993, our professionals leverage a global network of firms, staying updated with local laws, regulations, markets, and competition. With offices across major cities in India, we offer services to national and...
-
Client Services Manager
2 weeks ago
Mumbai, Maharashtra, India Digibaapp Full timeCompany DescriptionDigibaapp is a prominent digital marketing agency based in Mumbai. With over 9 years of experience in mastering the digital realm, we specialize in crafting unique online identities for brands. Our team of visual artists, developers, and engineers blend creativity, innovation, design, and technology to enhance your brand's online presence,...
-
Manager, Managed Services Client Delivery
1 month ago
Mumbai, Maharashtra, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...
-
Manager, Managed Services Client Delivery
1 month ago
Mumbai, Maharashtra, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...
-
Manager, Managed Services Client Delivery
4 weeks ago
Mumbai, Maharashtra, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...
