Jira Administrator

2 weeks ago


India RS Consultants Full time

Job Description :

  • The Senior Jira Admin would need to have 68 years of experience.
  • The incumbent in this role, will own and support the Atlassian environment, passionate about teaching, learning, and automating and working in a high paced collaborative environment.
  • You will also bring Jira Datacenter to Jira Cloud Migration practical experience.
  • Configuring, managing, and enhancing Jira and Confluence tools, including native functionality as well as researching, testing, and implementing plugins and other integrations.
  • Understanding the current Atlassian tool process, gathering requirements, investigating potential solutions, analyzing impact, communicating with stakeholders, and implementing solutions
  • Developing interfaces between external tooling and Jira/Confluence infrastructure.
  • Managing complex Jira workflows, screen schemes, permission schemes, and notification schemes.
  • Configuring and enhancing Jira Service Desks.
  • Provisioning, maintaining, and improving our existing cloud infrastructure.
  • Work closely with the IT team on projects such as major upgrades, data migrations, automations, plugin selection, and integration with other system
  • Work with other developers and operations to perform DevOps processes.
  • Writing and updating technical documentation such as user manuals, system documentation, RCA for Incidents and training materials.
  • Upgrade JIRA within the required environments.
  • Provide technical assistance and training in using JIRA and other tools as identified.
  • Design, configure, manage, and support Atlassian tools, primarily JIRA and ensure 99.
99 % uptime through adequate monitoring, patching.

  • Design and support custom JIRA workflows, fields, dashboards, and reports.
  • Work closely with the Information Security Team to ensure a safe Atlassian environment.
  • Ready to work on a rotational basis and weekend support.

Required Qualifications :

  • 68 year's experience in setting up and supporting Atlassian Products (Jira, Confluence, JSM etc)
  • Expert level knowledge in SQL and JQL query experience.
  • Experience customizing workflows, setting up dashboards, and generating reports.
  • Experience with Jira Service Desk.
  • Experience working in an Agile/Scrum environment.
  • Experience with scripting and programming such as Python will be an added advantage.
  • Willingness to work on a fastpaced team with a "low ego/high performance" culture.
  • Using tools such as Jenkins, Ansible and Git will be added advantage

Location:
Remote

)
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