Jira Admin

2 weeks ago

India Kenan Management Consultants Pvt Ltd Full time

Job Summary: We are seeking an experienced Jira Administrator with over 3 years of experience to manage and maintain our Jira environment. The successful candidate will be responsible for ensuring the efficient operation, customization, and optimization of Jira to support our development and project management teams.

Location - Chennai

Key Responsibilities:

Jira Administration:

  • Manage and maintain Jira instances, including installation, configuration, and upgrading.
  • Perform regular system monitoring and maintenance to ensure system integrity and availability.
  • Troubleshoot and resolve Jira-related issues promptly.

Customization and Configuration:

  • Customize Jira workflows, screens, fields, and notifications to meet project requirements.
  • Develop and maintain custom Jira dashboards, reports, and filters.
  • Configure and manage user permissions, roles, and security schemes.

Plugin Management:

  • Install, configure, and manage Jira plugins and add-ons.
  • Evaluate and recommend new plugins and add-ons to enhance Jira functionality.

Integration:

  • Integrate Jira with other tools and systems used within the organization (e.g., Confluence, Bitbucket, CI/CD tools).
  • Develop and maintain scripts and automation to streamline processes and improve efficiency.

User Support and Training:

  • Provide user support and training for Jira users, including troubleshooting and best practices.
  • Create and maintain documentation for Jira processes, procedures, and configurations.

Best Practices and Compliance:

  • Ensure compliance with company policies, standards, and procedures related to Jira usage.
  • Promote best practices in Jira usage and administration within the organization.

Continuous Improvement:

  • Stay updated with the latest Jira features and updates.
  • Proactively identify opportunities for improving Jira usage and processes.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Over 3 years of experience as a Jira Administrator.
  • Strong understanding of Jira administration, including workflows, permissions, and schemes.
  • Experience with Jira plugins and add-ons (e.g., ScriptRunner, Tempo, Structure).
  • Familiarity with integrating Jira with other tools (e.g., Confluence, Bitbucket, CI/CD tools).
  • Proficiency in scripting languages (e.g., Groovy, Python) for automation and customization.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Preferred Qualifications:

  • Jira Administrator certification.
  • Experience in an Agile/Scrum environment.
  • Knowledge of other Atlassian products (e.g., Confluence, Bitbucket).
  • Understanding of ITIL processes and best practices.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and innovative work environment.
  • Flexible working hours and remote work options.
  • Health, dental, and vision insurance.

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