JIRA Admin

4 days ago

india Deloitte Full time

Role: JIRA Admin/SME

Employment: 6-12months Contract

Location : Bangalore

Notice Period: Immediate to 30 days


Requirements:

  • 5-8 plus years of total experience in JIRA administration and Migration.
  • Bachelor's degree in Information Technology, Computer Science or any engineering discipline; or Master’s degree.
  • Atlassian tool administration knowledge on JIRA and Confluence & add in’s like Tempo Planner, Timesheet, X ray, Script runner etc
  • Ability to manage user , roles, access, entitlements and security /compliance aspects
  • Ability to manage JIRA/add in /confluence license management etc
  • Ability to write custom JQL (Jira Query Language).
  • Ability to develop custom dashboards using various filter types in JIRA.
  • In-depth knowledge in customization for Agile project management, application support and also on the DevOps stack of CI/CD enablement’s.
  • Ability to create/configure Confluence pages and integrate JIRA projects with Confluence pages.
  • Experience in performing Atlassian installations, migrations, and plugin installation.
  • Good understanding of release management, change management and ITSM processes
  • Ability to work in a dynamic agile/waterfall and hybrid environment.
  • Must have strong work ethic with good time management skills.
  • Excellent verbal and written communication skills.
  • Good Presentation Skills.
  • Good analytical and troubleshooting Skills.


Roles and Responsibilities:

  • Serve as JIRA admin/SME by ensuring end to end jira administrative activities plus add ins etc are taken care independently
  • Maintain JIRA projects, workflows, permissions, and users.
  • Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.
  • Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.
  • Analyze, review, and document current functionality to determine potential areas of improvement.
  • Manage user permissions for tools according to the needs of projects and teams.
  • Perform application and system administration tasks, including data backups and scheduled jobs.
  • Test new versions of the tools and plug-ins to ensure compatibility.
  • Research and utilize industry standard methods and techniques.
  • Communicate and share knowledge with internal contacts at all levels.
  • Manage multiple responsibilities with tight deadlines.
  • Also to conduct JIRA basic and tailored training to required team/stakeholders

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