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Trainee Security Operations

3 months ago

Thrissur, Kerala, India ValueMentor Full time

Responsibilities

  • Monitoring of security incidents in 24x7 rotational shifts.
  • Detect Incidents by monitoring the SIEM console, Rules, Reports and Dashboards.
  • Ensure incidents are reported as tickets using the ticketing tool and handled as per SLA defined for each customer.
  • Monitor the SIEM console resources to identify any anomalies.
  • Recognize potential, successful, and unsuccessful intrusion attempts/compromises through review and analysis of relevant event detail and summary information.
  • Report the confirmed incidents to customers / L2 team as the case may be.
  • Track incident status to closure as per Standard Operating Procedures (SOP) defined.
  • First level Triage of events as provided in SOP and automate analysis if possible.
  • Monitor the health of the SIEM tool and create incidents to the engineering team for their action.
  • Assist L2 analysts in incident workflow whenever requested.
  • Proactively identify vulnerabilities in customer infrastructure environment and suggest updating of SIEM use cases to generate alerts.

Technical Skills Required

  • Basic knowledge of Linux and windows process commands
  • Basic knowledge in Networking/Cyber security
  • Understanding of any SIEM tool is an advantage
  • CEH/CCNA will be a plus

Soft Skills Required

  • Excellent verbal communication skills for client coordination.
  • Experience in report preparation and schedules that will be delivered to clients and other parties
  • Basic skills in MS office.