Systems Administrator
2 weeks ago
:
Health, Automotive, Legal, and Home/Travel.
The company's award- winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients.
Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek.WebMD Health Corp., an Internet Brands Company, is the leading provider of health information services, serving patients, physicians, health care professionals, employers, and health plans through our public and private online portals, mobile platforms, and health-focused publications.
The WebMD Health Network includes WebMD Health, Medscape, Jobson Healthcare Information, prIME Oncology, MediQuality, Frontline, QxMD, Vitals Consumer Services, MedicineNet, eMedicineHealth, RxList, OnHealth, Medscape Education, and other owned WebMD sites.
WebMD, Medscape, CME Circle, Medpulse, eMedicine, MedicineNet, , and RxList are among the trademarks of WebMD Health Corp. or its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
For Company details, visit our website
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Education
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. Computer Science/IT degree (or any other engineering discipline)Experience
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2-4 yearsWork timings
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12 PM to 9 pm IST
Position RequirementsExperience in
end-user systems support and maintenance of server/storage/networkExperience in
Gsuite, network and PC operating systems, including Active Directory, Windows 10, and VPN (preferably with FortiToken security key)Knowledge or experience on
Windows 10/11 , Mac OS, AD/DNS/DHCP troubleshooting, AMC with third party vendor for hardwares and UPSKnowledge in Zendesk ticketing system, Bitlocker and File Vault recovery management will be an added advantageExperience in collaboration tools such as
Google Workspace, RingCentral, or Microsoft Office 365Hands-on hardware troubleshooting experience with Dell and Lenovo desktops and laptops will be good to have
- Knowledge of applicable data privacy practices and lawsExperience in computer imaging/management tools and management systemsCertifications in VMware, CompTIA A+, HDI, ITIL, PMP, CAPM, or Six Sigma are good to have
Providing technical support to corporate users to support their front-end devices and maintain user's satisfaction with their IT working environment (local and remote)Maintain the front-end IT infrastructure (Desktop/Laptops, Printers, Should have Laptop/Desktop Troubleshooting skills and ensure their reliabilityFollow and further develop standard helpdesk operating procedures, leads problem-solving efforts often involving both onsite and offshore usersEstablish a strong relationship with the business stakeholders, Senior Desktop Lead, and the Office Manager
- Assist with process improvements for the Corporate IT User Support OperationsConduct onboarding and offboarding employees including administering and maintaining end-user accounts, permissions, and access rightsSupport remote users through a variety of connectivity options like TeamViewer, AnyDesk etc.
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