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System Administrator
1 week ago
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Experienced Hires
System Administrator - Mumbai
Location: India, MumbaiMake your mark. Plante Moran's technology services team has been awarded Insider Pro and Computerworld's "100 Best Places to Work in IT" for five consecutive years. We are also previous recipients of the InformationWeek IT Excellence award and the CIO 100 award. If you're seeking professional growth, like being innovative and challenged, and have a desire to work on impactful business technology solutions, we want to hear from you
Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means no one knows the best place for you to physically work better than you. Our staff choose their work location based on their individual day'sneeds, andgives them the flexibility they need when they need it. If staff need to go into the office to collaborate, the space is there, and if they have a day where they need to focus alone, then staying home works just fine, too.
The Systems Administrator will work on Plante Moran's internal Infrastructure Team to support our staff and systems with multiple facets of our IT infrastructure operations, providing a hands-on approach to diverse challenges. This role will assist the broader US based team and will provide support for our India operations and US after-hours support as needed. The ideal candidate will have experience with Microsoft Windows Server, Active Directory, virtual desktop solutions, and have a good understanding of network troubleshooting. They should be self-motivated, have critical thinking skills and able to work with minimal supervision; have the drive and ability to learn new technologies; be willing to experiment and challenge the status quo.
The role.
This role will work under the guidance and supervision of the US based team and will include, but not be limited to the following:
Provide support, analysis, and remediation on escalated support incidents from our helpdesk primarily supporting Virtual Desktop Infrastructure (VDI) and other solutions used by Plante Moran's India and China offices. Provide technical support to end-users, diagnosing and troubleshooting a wide variety of hardware and software issues primarily with Windows servers, desktop hardware, desktop applications, VDI, networking, and other related systems. Assist with standard maintenance and patching of systems including servers, applications, and network equipment. Evaluate and remediate security vulnerabilities and implement configuration changes to protect our client and firm data. Monitor availability of solutions and ability to troubleshoot and restore services. As needed participation in after-hours maintenance windows to update, change, and install various systems; Occasional participation in the on-call rotation.The qualifications.
The ideal candidate will have at least 5 years of experience working in Information Technology. Working knowledge and previous experience with: Microsoft Windows Server 2016, 2019, or 2022; Active Directory administration, and Group Policy. Experience troubleshooting PC hardware, software, drivers, wired and Wi-Fi network connectivity and performance issues. Ability to collaborate with other teams, vendors, and other partners to resolve more complex issues. This position may require occasional local and very rare international travel. Proficiency and working knowledge of the following will help you stand out, but are not required: Azure Virtual Desktop or other VDI technologies SD-WAN Network subnetting and IP routing Secure Web Gateway solutions (Zscaler, Netskope, Prisma Access, etc.) Linux server administration experience Software application packaging and scripting experience, including experience with editing and deploying software with MSI files, SCCM, strong PowerShell scripting skills, VBScript, and Wise Script.Our difference.
On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities. At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So, what are you waiting for?
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