Jira Admin

2 weeks ago


Noida, Uttar Pradesh, India Sopra Steria Full time
Roles and Responsibilities

  • Creating JIRA new projects and JIRA user support.
  • Create complex JIRA workflows including project workflows, field configurations, screen schemes, permission schemes and notification schemes.
  • JIRA Administration, Understanding of JIRA workflows, notification schemes, screens schemes, etc.
  • Good Understanding in customizing Atlassian JIRA including:
  • Adding custom fields, defining field configurations and schemes.
  • Building custom workflows including use of conditions, validators, postfunctions
  • Building custom screens, screen schemes
  • Customizing access using permission schemes, groups, roles
  • Experience with JIRA automation, subscriptions, notification schemes
  • Basic Knowledge on groovy scripting
  • Work closely with stakeholders to successfully complete IT infrastructure projects.
  • Take the overall responsibility for the Jira configuration and be the goto person for any Jira issues, enhancements or best practice question.
  • Serve as a technical advisor and the primary implementer for new capabilities in JIRA.
  • Installation and configuration of continuous Integration servers.
  • Create customized dashboards for teams.
  • Analyze all new JIRA plugins or custom development to the core system.
  • Integrate User with Active Directory.
  • Able to collate, review and analyze support tickets metrics and providing weekly SLA reporting
  • Ability to work in corporative environment in collaboration with multiple teams
  • Must
  • Excellent communication and writing skills. Prior experience of working with technical and business users.
  • At least 4 years of experience in technical problem solving.
  • 45 years of experience with Atlassian tools (Jira, JSW, JSM, Confluence)
  • Experience with daytoday support, administration, maintenance, monitoring and enhancement of JIRA & Confluence
  • Experience with creating, maintaining, and troubleshooting complex JIRA workflows, screen schemes, custom fields, permission schemes, and notification schemes
  • Experience with migrating projects from other JIRA instances
  • Experience with researching, evaluating, installing, and managing JIRA addons
  • Experience with integrating Jira with other third party or internal tools
  • Collaborate with stakeholders to gather requirements and develop solutions

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