![Pine Labs](https://media.trabajo.org/img/noimg.jpg)
Senior Jira Admin
1 week ago
We at Pine Labs are looking for those who share our core belief - "Every Day is Game day".
We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.
Role PurposeThe JIRA Admin will be responsible for understanding the current process, identifying gaps, gathering requirements to develop and deliver customized applications/projects to meet the organizational demands.
Groovy Script, Integration using JAVA API experience.
Handling of day-to-day Jira IR and SR.Develop and maintain workflows in Atlassian JIRA and other Atlassian products including tool administration and customizationInstall and configure plugins and deploy to extend JIRA capabilities, make dashboards for JIRA Connect add-ons, configure custom fields, support JIRA configurationsDesign custom JIRA workflow for different issue types to assist in provisioning, build & deploy servers, and applications as well as other continuous integration workflowsDevelop creating JIRA templates, complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRAResponsible for maintenance, administration, upgrade, and enhancements to JIRA, Confluence and integrations with other tools or pluginsCollaborate with cross-functional teams across organizations, gather requirements to develop, and deliver custom templates, workflows (automation) using Atlassian products (JIRA, Service Desk, Confluence etc.)Developing components (add-ons/APIs/plug-ins) or customizations for the Atlassian JIRA platform/Atlassian SDKConfigure and manage Jira projects, workflows, schemes (permission, issue type, screen), and custom fields to optimize team workflows.
Create and maintain user accounts and groups and manage user permissions within Jira.Implement and manage Jira add-ons and plugins to extend functionality and cater to specific needs.
Monitor Jira performance and troubleshoot any technical issues.
Develop and maintain documentation for Jira configurations and processes.
Stay up-to-date on the latest Jira features and best practices and recommend improvements to optimize Jira usage.
Provide training and support to users on Jira functionalities and best practices.
Collaborate with development teams to ensure seamless integration between Jira and other tools
What matters in this role
Relevant work experienceCreate necessary filters, queries and reports to track and maintain jira hygiene and follow up with the right stakeholders for correction and timely escalations, as requiredCreation of Advanced reporting, leveraging Jira API,SQL+JQL, MS Power Query to design complex queries and filters that retrieve specific data setsLeverage EasyBI to design, develop, and maintain custom reports and visualizationsCreate insightful reports that showcase key performance indicators (KPIs), trends, and project statusesCollaborate with teams to understand their requirements and refine queries for accurate data extraction.
Years of experience: 8+
years of experience
Location:
Bengaluru/Noida
What we Value in Our peopleYou take the shot: You Decide Fast and You Deliver RightYou are the CEO of what you do: you show ownership and make things happen
You own tomorrow:
by building solutions for the merchants and doing the right thing.
You sign your work like an artist:
You seek to learn and take pride in the work you do.
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