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Customer Service Admin

3 months ago

Gurgaon, Haryana, India Agilent Full time

Job Description

Are you ready to join a team that is dedicated to advancing the quality of life through discoveries? Look no further Agilent is a leading provider of instruments, services, and expertise to laboratories worldwide. As a Customer Service Representative at Agilent, you will play a key role in supporting our customers in India and collaborating with teams globally. This engaging position requires strong communication and organizational skills to handle sales quotes, orders, and customer inquiries effectively. Embrace the opportunity to innovate solutions that meet customer needs while working in a dynamic environment.

Qualifications

Seeking individuals with a background in higher education or specialized training, combined with at least 3 years of relevant experience. Bring your expertise to contribute to our team

Job Details

  • Responsible for Order management activities including order booking. Be part of Agilent's sales and support Quote to cash cycle
  • Communicate effectively with customers, sales teams, and internal partners
  • Demonstrate logical reasoning, compliance adherence, and a sound approach to tasks
  • Possess a comprehensive understanding of job-related technical aspects
  • Provide assistance to internal customers in various areas such as order fulfillment, quotes, and product changes

Desired Behavioral and Technical Skills

  • Proficiency in SAP ECC
  • Accurate handling of Order Management tasks
  • Strong analytical and responsiveness skills for quality service delivery
  • Familiarity with MS Office applications
  • Ability to address complex customer service issues effectively
  • Evaluate and resolve customer service assignments efficiently
  • Excellent verbal and written communication skills

Agilent Technologies Inc. is passionate about diversity and inclusion. Join our team and be part of an equal opportunity environment where your qualifications and skills are valued and respected. Grow your career with us

Travel Required

No

Schedule

Full time

Shift

Day

Duration

No End Date

Job Function

Customer Service