
Operations internship
7 days ago
Company: Effora
Location: Noida, UP (On-site)
Job Type: Internship
Stipend: ₹8,000 - ₹10,000 per month
Duration: 3 months + PPO
About Effora:
Effora is an innovative startup in the personal care appliances space. We are dedicated to enhancing everyday routines with smart, high-quality products. Join our small, passionate team and make a direct impact on our growth and customer experience.
About the Role:
We are looking for a dynamic and eager-to-learn Operations Intern to join our team on an immediate basis. This is a hands-on role where you will be the backbone of our daily operations, providing crucial support to ensure a seamless customer experience. You will gain practical exposure to core business functions including customer service, feedback management, and logistics support.
This internship offers a strong potential for a full-time job offer based on exceptional performance and business needs.
Key Responsibilities:
- Conduct customer feedback calls to gather insights and improve our service quality.
- Monitor and oversee the customer support inbox, ensuring timely and effective responses to queries.
- Identify, track, and follow up on abandoned checkouts to recover lost sales opportunities.
- Assist with daily operational and logistical tasks as assigned.
- Compile and report data on customer feedback and support metrics.
Qualifications & Skills we are looking for:
- A Bachelor’s degree, preferably in Commerce, Business Administration, or a related field.
- 0 to 2 years of experience; fresh graduates are encouraged to apply.
- Excellent verbal and written communication skills in English and Hindi
- Strong phone etiquette and confidence in speaking with customers.
- A proactive and problem-solving attitude with a keen eye for detail.
- Basic proficiency in MS Office (Excel, Word).
What We Offer:
- A monthly stipend of ₹8,000 - ₹10,000.
- Mentorship and practical experience in a fast-paced startup environment.
- Potential for a full-time Pre/Placement Offer (PPO) based on performance.
- Certificate of completion and a letter of recommendation.
- Workdays: Monday to Saturday.
How to Apply:
If you are ready to start immediately and are excited to build with Effora, please apply with your updated resume on talent@effora.in
We are looking to fill this position urgently.
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