Program Manager

2 weeks ago

Bengaluru, Karnataka, India Orange Business Full time
  • Looking for a Program Manager who will Manage the Audits and Risk Management Charter within the Performance team of the COO office.
  • Role will be to track, manage and closure of Strategic and Program risks across Digital Technology Organization covering multiple portfolios.
  • Coordinate with Quality Management Leads and define and improve process as laid out in the Global Process for Digital Technology
  • Coordinate with Internal and External Audits, for 9k, 20K etc and define and improve process as laid out in the Global Process for Digital Technology
  • Good working knowledge of SAFE Agile Portfolios and strong stakeholder management (Collaborate with Stakeholders across Verticals)

As the Digital Technology Audit and PMO Manager, you will be responsible in driving the Successful driving the IS 9k and 20K Audits. Engage with internal stakeholders and have the necessary artefacts ready.

Liaise with External Auditors and make sure OB Audits is fully compliant and we are successful in the Audits (New, Renewal, updates etc). You will engage with the Central Audit team to ensure best practices are set up and are fully aligned to Digital Technology Goals and objectives for Audits.

The role also expects to bring in the digitization aspect to move away from manual working.

Main Responsibilities

  • Hands on PMO and Audit Lead. Experience in Metrics, KPIs and Key Results /outcomes.
  • Lead and manage the Audits IS 9001, 27001
  • Develop and maintain the IT quality and process framework and ensure its alignment with quality standards and ISO requirements for global IT processes.
  • Collaborate with internal and external auditors to facilitate ISO audits and ensure successful outcomes.
  • Ability to Navigate the Organization, Telco background Orange Business experience a bonus.
  • Ability to gel with Teams at all levels.
  • Run audit workshops, Presentations and Governance calls, reporting.
  • Disciplined, self starer with minimal supervision.
  • Work with relevant tools team, manage change and get the relevant parameters digitized and enable system capture.
  • Put in place and help in automating the artefacts collection process needed as a part of IT audits (IS 9K and 20k)
  • Assertive, enable teams to achieve targeted audit results and course correct.
  • Run workshops, Presentations and Governance calls, reporting.

Experience:

  • IS Audits (9K, 20K, exposure to 27K bonus not necessary, IT GC Controls) work with Internal and external Auditors
  • Very strong Communication Skills
  • Excellent Stakeholder Management Skills
  • Working Knowledge on SAFE Agile, Traditional and Hybrid ways of working, project Management best practices, KPIs
  • Exposure to Audits, coordination, reporting, presentation, and closure of observations from internal and external audits
  • Risk Management, Closure of Strategic and operational risks, tracking, managing and follow-up
  • Excellent Management reporting, articulation of issues in a simple, precise and concise manner

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