Customer Success Specialist

1 week ago


Ahmedabad, Gujarat, India Ikigai Infotech LLP - Saleshandy Full time

Hey,


At Saleshandy, we empower businesses to scale their outbound sales with automation, personalization, and efficiency. Since 2016, we've been a bootstrapped, profitable, and fast-growing company with a 65+ member team that's obsessed with customer success.


With 4,000+ customers worldwide, our customer success team plays a critical role in helping users achieve their business goals, optimize their outreach strategies, and unlock more value from Saleshandy.

Now, we're expanding our team to ensure faster responses, stronger relationships, and better growth opportunities for our customers. If you love solving problems, building relationships, and making an impact, this is your chance

What You'll Be Doing

Helping customers achieve their goals – Understand their business needs, track key metrics, and offer insights that drive results.
Identifying upsell and expansion opportunities – Proactively find ways customers can maximize Saleshandy, upgrade their plans, or use additional features to grow their business.
Working closely with key accounts – Build relationships with high-potential customers and help scale their outbound efforts.
Creating impact-driven content – Develop webinars, tutorials, and guides that educate and support our users.
Providing fast, effective support – Troubleshoot issues, answer questions, and escalate complex cases when needed.
Tracking customer success metrics – Measure retention, engagement, and upsell success to improve our strategies.
Collaborating across teams – Work with Customer Success Managers, Sales, and Product teams to refine our approach and ensure customer satisfaction.

What Makes You a Great Fit

You're customer-obsessed – Helping customers grow and succeed excites you.
You understand business metrics – You can analyze customer goals and offer data-backed recommendations.
You identify growth opportunities – You proactively suggest upsells, expansions, and strategies that align with customer needs.
You simplify complexity – You can break down product features and business strategies into clear, actionable insights.
You're proactive and problem-solving – You don't wait for customers to reach out; you identify challenges and offer solutions proactively.
You're a great communicator – You can engage customers effectively via email, chat, and calls.
You adapt and learn fast – You're open to feedback, new tools, and evolving strategies.

Why You'll Love Working at Saleshandy

Global Exposure – Work with customers from all over the world.
Career Growth – Opportunity to grow into a leadership role as the company scales.
A Seat at the Table – Your ideas and contributions matter.
Learning-First Culture – We invest in your growth and development.
Product-Driven Company – Be part of a company that's innovating outbound sales.

Perks & Benefits

Learning & Development – Annual budget for books, courses, and training.
Health Benefits – Medical insurance allowance to keep you covered.
Annual Team Retreats – Work hard, celebrate harder (our last trip? Lonavala).

How to Apply

Submit Your Application – Answer a few questions and tell us about yourself.
Intro Chat – Connect with our hiring manager for a quick discussion.
Take-Home Task – Solve a short challenge to showcase your skills.
Final Interview – Meet with your future manager.
Offer & Welcome


If you're excited about helping customers grow, identifying new revenue opportunities, and driving real business impact, we'd love to have you on board Apply now and let's grow together.



  • Ahmedabad, Gujarat, India Kotak Mahindra Bank Full time

    **Company Overview:**Kotak Mahindra Bank is a leading financial institution dedicated to delivering innovative banking solutions to individuals, businesses, and institutions across India.**Job Description:**We are seeking a highly motivated Client Success Specialist to join our team. The successful candidate will be responsible for managing and growing our...


  • Ahmedabad, Gujarat, India Simform Full time

    We are looking for a technically savvy customer success manager who possesses a strong drive for results. The duties of the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding clients, and minimizing churn. You should...


  • Ahmedabad, Gujarat, India Abbacus Technologies Full time

    Job Title: Customer Success ManagerCompany Name: Abbacus TechnologiesLocation: Vijay Cross Roads, AhmedabadWorking Days: 5 DaysEducation: MBA/Graduate Key Responsibilities:- Develop and maintain strong relationships with customers to ensure high customer satisfaction and retention.- Serve as the primary point of contact for customer inquiries, escalations,...


  • Ahmedabad, Gujarat, India Abbacus Technologies Full time

    Job Title: Customer Success ManagerCompany Name: Abbacus TechnologiesLocation: Vijay Cross Roads, AhmedabadWorking Days: 5 DaysEducation: MBA/Graduate Key Responsibilities:- Develop and maintain strong relationships with customers to ensure high customer satisfaction and retention.- Serve as the primary point of contact for customer inquiries, escalations,...


  • Ahmedabad, Gujarat, India Intelmor Pvt Ltd Full time

    Customer Success Executive Filed   Role Overview As a Sniper, you are Intelmor's specialized closer. You handle the critical phase of demonstrating product value, finalizing deals, and catalyzing upsells. You'll work closely with Spotters and Customer Success teams to deliver on the promise of Intelmor's AI-driven solutions. Key Responsibilities Onsite...


  • Ahmedabad, Gujarat, India Bankai Infotech Full time

    Job DescriptionWe are seeking a skilled Customer Success Executive to join our team at Bankai Infotech. As a key member of our customer success team, you will be responsible for ensuring the smooth operation of our clients' networks and telecommunications systems.In this role, you will work closely with our clients to resolve any issues related to servers,...


  • Ahmedabad, Gujarat, India Ikigai Infotech LLP - Saleshandy Full time

    Hey, Glad that you are already reading this JD. Thank you. Please read till the end and I am sure it will help you crack the interview.  At Saleshandy, we're creating a future-ready outreach platform to eliminate manual processes and help businesses consistently generate more leads. Since our founding in 2016, we've been a bootstrapped yet profitable...


  • Ahmedabad, Gujarat, India Bankai Infotech Full time

    Job Title: - Customer Success Engineer- NOCLocation:- Ahmedabad, GujaratExperience:- 0-2 yearsRequired Knowledge- Knowledge of class C IP address range ,VOIP, STP in switching- Knowledge of LAN /WAN , jitter, latency, and basic networking.- Routing & Switching Knowledge.Job Description- Resolving any issues related to the servers, networks and...


  • Ahmedabad, Gujarat, India Awfis Space Solutions Limited Full time

    Awiss Space Solutions Limited invites applications for the position of Community Manager. As a key member of our team, you will be responsible for driving revenue growth, managing profit centers, and ensuring exceptional client satisfaction.Key Performance IndicatorsRevenue growthProfit center performanceClient satisfactionTeam performanceWe are seeking a...


  • Ahmedabad, Gujarat, India TIGI HR Full time

    TIGI HR is seeking a talented and results-driven Senior Customer Experience Specialist to join our team in Ahmedabad. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences, driving process improvements, and maintaining high customer satisfaction levels.About the Role:Job Summary: The Senior Customer...


  • Ahmedabad, Gujarat, India Paradise Placement Consultancy Full time

    Job Description: Reporting to the Customer Service Manager, a Customer Service specialist will look after all incoming communication coming into the stakeholders. This will involve inbound and outbound calls and responding to emails. The Role will involve working with multiple stakeholders in order to get seamless and quick communication flowing...


  • Ahmedabad, Gujarat, India Optimhire IT Solutions Pvt Ltd Full time

    About the RoleWe are looking for a skilled Sales and Customer Engagement Specialist to join our team at Optimhire IT Solutions Pvt Ltd.The ideal candidate will have a proven track record in sales and customer service, with a focus on building strong relationships with clients and driving revenue growth.Responsibilities:Make outbound calls to potential...


  • Ahmedabad, Gujarat, India The Coca-Cola Company Full time

    **Job Overview**The Coca-Cola Company is seeking a skilled Customer Service Operations Specialist to join our team. As a key member of our supply chain operations, you will be responsible for ensuring seamless service delivery to our bottling partners.Main Responsibilities:Develop and maintain strong relationships with bottling partners to drive business...


  • Ahmedabad, Gujarat, India Vodafoneidea Full time

    **Company Overview**Vodafone Idea Limited is a pioneering telecom service provider in India, operating on a strong foundation of innovation and customer-centricity. With a commitment to Digital India, we aim to empower millions of citizens to connect and build a better tomorrow.We foster a culture of inclusivity, encouraging diversity and promoting a sense...


  • Ahmedabad, Gujarat, India Three Shul Motors Pvt Ltd Full time

    Company DescriptionThree Shul Motors Pvt Ltd is an Indian company specialized in designing and manufacturing motor controller units. With a successful track record of selling over 15,000 units globally, Three Shul Motors focuses on electronic component design and development for electric vehicle ecosystems. The company offers end-to-end consultancy services...


  • Ahmedabad, Gujarat, India Three Shul Motors Pvt Ltd Full time

    Company DescriptionThree Shul Motors Pvt Ltd is an Indian company specialized in designing and manufacturing motor controller units. With a successful track record of selling over 15,000 units globally, Three Shul Motors focuses on electronic component design and development for electric vehicle ecosystems. The company offers end-to-end consultancy services...


  • Ahmedabad, Gujarat, India Futuristic Technologies, Ahmedabad Full time

    About the RoleWe are seeking an experienced Instrumentation Control Specialist to join our team at Futuristic Technologies, Ahmedabad. As an Instrumentation Control Specialist, you will be responsible for overseeing PLC & SCADA projects from design to commissioning.Responsibilities:Project Management: Ensure timely completion of PLC & SCADA projects and...


  • Ahmedabad, Gujarat, India Ikigai Infotech LLP - Saleshandy Full time

    Hey there, Great to see you here Thanks for checking out this JD—stick around till the end, and you'll have everything you need to ace the interview.About SaleshandyAt Saleshandy, we're on a mission to revolutionize outbound outreach by automating manual tasks and helping businesses generate leads effortlessly. Since our launch in 2016, we've built a...


  • Ahmedabad, Gujarat, India Hidden Brains InfoTech Full time

    Job Description SummaryWe are seeking a highly skilled Project Management Specialist Senior to join our team and lead the planning, execution, and delivery of custom software projects.Key ResponsibilitiesCreate and manage project plans, timelines, and reports to ensure timely and successful project outcomes.Collaborate with clients, stakeholders, and...


  • Ahmedabad, Gujarat, India Three Shul Motors Pvt Ltd Full time

    Are you passionate about delivering exceptional customer experiences and driving sales growth?Join us as a Sales Support Specialist at Three Shul Motors Pvt Ltd, where you will have the opportunity to work with a talented team and contribute to the success of our company.About the Role:Work closely with cross-functional teams to achieve sales targets and...