HRSSC Specialist

4 weeks ago

Pune, India Johnson Controls International Full time

  • Provide transactional support to maintain employee record in the HCM system, includes follow up to approvals, clarifying information or correcting data. Tier 2 analysts may be assigned to support a set of processes but could be required to support additional ones temporarily or permanently depending on the operational needs. Tier 2 are responsible for the following processes:
    • New Hires
    • Employee Movements (Promotions, Demotions, Transfers -  local, BU to BU, country to country, expat assignments)
    • Compensation Changes (salary, bonus, commission), including Merit mass loads.
    • Terminations (Voluntary, Involuntary and Retirements)
    • Job Data Changes (shifts, org assignments, business titles, scheduled weekly hours, part time-full time, etc.)
    • Personal & Contact Data Changes
    • Move worker (sup org changes)
    • Create and Edit Requisitions for managers
    • Leave of Absence (initiate and return
  • Process the transactions accomplishing KPIs defined per processes and according to the Case Management Framework and the SOX Matrix.
  • Audits of data entry accuracy done by HRSSC team members and through self-service.
  • Data corrections requested by COEs (Compensation, Benefits, Payroll).
  • Troubleshoot issues with interfaces to vendors
  • Employment Certification Generation
  • Probation and contract renewal
  • Support M&A, divestitures, reorganizations
  • Generate and distribute ad-hoc internal reports
  • Implement mass compensation changes in Workday (including Salary Planning loads
  • Coordinate salary planning loads in Workday with Comp CoE/Payroll
  • Support testing for systems enhancements related to HRSSC operations.
  • 3-5 years of working experience in a HR Service Center or HR operations
  • Bachelor’s Degree in HR, Finance, Business or related field required.
  • Experience on core HR operations processes
  • Experience in Workday / Service Now  

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