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HR Operation Specialist

3 months ago


Pune, India Johnson Controls International Full time

  • Provide specific assistance and processing WFA Processes, New Hires, Terminations, Employment Changes, Employment Verification, etc. including follow up with mangers and HRBPs to clarify information, obtain approvals or request corrections.
  • Create new records, update, and maintain employee profiles and data in the respective HR systems of record.
  • Process the transactions accomplishing KPIs defined per processes and according to the Case Management Framework and the SOX Matrix.
  • Audits of data entry accuracy done by HRSSC team members
  • Well versed with data protection principles, knows how to process confidential and sensitive employee information.
  • Attention to detail – be able to accurately process transaction.
  • Good understanding of Workday and HR ServiceNow is preferred.
  • Articulate work instructions and write standard operating procedure (SOPs). Support other team members and new joiners.
  • Participate in regional and global projects to support COEs and regional HR initiatives.
  • 2 - 5 years of work experience in HR Shared Services.
  • Good at multi-tasking and time management to manage the workload efficiently.
  • Experience working in a global or multinational company with strong stakeholder management skills. 
  • Flexible in shifts to support EMEA / AMER regions.