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HRSSC Specialist
4 months ago
- Provide transactional support to maintain employee record in the HCM system, includes follow up to approvals, clarifying information or correcting data. Tier 2 analysts may be assigned to support a set of processes but could be required to support additional ones temporarily or permanently depending on the operational needs. Tier 2 are responsible for the following processes:
- New Hires
- Employee Movements (Promotions, Demotions, Transfers - local, BU to BU, country to country, expat assignments)
- Compensation Changes (salary, bonus, commission), including Merit mass loads.
- Terminations (Voluntary, Involuntary and Retirements)
- Job Data Changes (shifts, org assignments, business titles, scheduled weekly hours, part time-full time, etc.)
- Personal & Contact Data Changes
- Move worker (sup org changes)
- Create and Edit Requisitions for managers
- Leave of Absence (initiate and return
- Process the transactions accomplishing KPIs defined per processes and according to the Case Management Framework and the SOX Matrix.
- Audits of data entry accuracy done by HRSSC team members and through self-service.
- Data corrections requested by COEs (Compensation, Benefits, Payroll).
- Troubleshoot issues with interfaces to vendors
- Employment Certification Generation
- Probation and contract renewal
- Support M&A, divestitures, reorganizations
- Generate and distribute ad-hoc internal reports
- Implement mass compensation changes in Workday (including Salary Planning loads
- Coordinate salary planning loads in Workday with Comp CoE/Payroll
- Support testing for systems enhancements related to HRSSC operations.
- 3-5 years of working experience in a HR Service Center or HR operations
- Bachelor’s Degree in HR, Finance, Business or related field required.
- Experience on core HR operations processes
- Experience in Workday / Service Now
