Customer Support Executive

2 weeks ago


Mumbai, Maharashtra, India Vernive Jewels Full time

About Us: We are a UK-based online diamond jewelry brand specializing in diamond rings, earrings, and pendants. While our business operates in the UK, we manage all operations from India. We are looking for a skilled and experienced Customer Support Executive to handle customer inquiries, calls, and order follow-ups with a high level of professionalism and fluency in English. Key Responsibilities: Handle customer inquiries via email, phone, and live chat. Provide order updates, assist with product queries, and manage post-sales support. Communicate confidently with UK-based customers, ensuring a smooth and professional experience. Resolve customer complaints, process returns/exchanges, and maintain high customer satisfaction. Collaborate with internal teams (order processing, accounts, and IT) for seamless service. Maintain detailed records of customer interactions and follow up on pending issues. Requirements: Fluent in English (written and spoken) with a neutral or UK-accented tone. Minimum 2 years of experience in customer support, preferably handling UK/US clients. Excellent communication and problem-solving skills. Confident and professional phone etiquette to ensure a seamless UK customer experience. Strong email writing skills with proper grammar and clarity. Ability to handle multiple tasks, stay organized, and work under minimal supervision. Basic knowledge of e-commerce and order processing is a plus. Why Join Us? Opportunity to work for a UK-based luxury jewelry brand. Competitive salary based on experience. Work in a professional and dynamic environment. Potential for growth within the company. If you have the required experience and skills, we'd love to hear from you



  • Mumbai, Maharashtra, India Elevate Executive solutions Full time

    We are seeking a highly organized and proactive individual to support a high-profile client at Elevate Executive solutions.Job DescriptionAs an Executive Support Specialist, you will be responsible for coordinating and scheduling calendar appointments, managing all incoming and outgoing communications, scheduling travel, and planning...


  • Mumbai, Maharashtra, India NeoTrader Full time

    Job Profile:We are seeking a highly motivated and experienced Customer Support Executive to join our team. The ideal candidate will have a proven track record in customer support and technical analysis. As a Customer Support Executive, you will be responsible for providing exceptional support to our clients, helping them understand and use our NeoTrader...


  • Mumbai, Maharashtra, India NeoTrader Full time

    Job Profile: We are seeking a highly motivated and experienced Customer Support Executive to join our team. The ideal candidate will have a proven track record in customer support and technical analysis. As a Customer Support Executive, you will be responsible for providing exceptional support to our clients, helping them understand and use our NeoTrader...


  • Mumbai, Maharashtra, India NeoTrader Full time

    Job DescriptionJob Profile:We are seeking a highly motivated and experienced Customer Support Executive to join our team. The ideal candidate will have a proven track record in customer support and technical analysis. As a Customer Support Executive, you will be responsible for providing exceptional support to our clients, helping them understand and use our...


  • Mumbai, Maharashtra, India ODeX Full time

    Job DescriptionDivision/Department: US Support (Voice & Email)Location: Vikhroli, MumbaiJob Title: Executive / Sr. ExecutiveExperience: 06 months to 1 yearEducation: Any Graduate** Candidates with CTC more than 4 LPA Do Not Apply **** Comfortable to work in night shift **** Company transport is NOT available **General DescriptionA Customer Service...


  • Mumbai, Maharashtra, India TalentEdge Recruitment Consultants Full time

    We are hiring a "​Customer Support Executive" for a leading Financial Company. Positions are based at Mumbai, Maharashtra. Find below more details about these job opportunities:Job title: Customer Support ExecutiveIndustry: MediaJob location: Mumbai, MaharashtraEducational Qualification:Preferred candidates with a background in BAF (Bachelor of...


  • Mumbai, Maharashtra, India Action Tour Guide Full time

    About Us:- We are a dynamic and growing company specializing in self-guided audio tour apps, offering immersive and informative experiences across multiple locations and cities. Our mission is to enhance the way people explore and connect with destinations, providing a seamless and enriching travel experience through innovative technology.- Website:...


  • Mumbai, Maharashtra, India Vernive Jewels Full time

    About UsWe are a UK-based online diamond jewelry brand — — specializing in diamond rings, earrings, and pendants. While our business is focused on the UK market, all operations are efficiently managed from our office in India.We are now looking to hire a Customer Support Executive who will work in a hybrid model (partial in-office, partial...


  • Mumbai, Maharashtra, India Team Torero Full time

    Torero Softwares Ltd – Innovating ERP for the FutureAt Torero Softwares Ltd, we build next-gen ERP solutions that power businesses in healthcare, pharma, FMCG, distribution, and retail. With 25+ years of expertise and a 3,500+ client base, our flagship product, Medica Ultimate, helps companies streamline operations, boost efficiency, and stay compliant.Why...


  • Mumbai, Maharashtra, India Action Tour Guide Full time

    About Us:- We are a dynamic and growing company specializing in self-guided audio tour apps, offering immersive and informative experiences across multiple locations and cities. Our mission is to enhance the way people explore and connect with destinations, providing a seamless and enriching travel experience through innovative technology.- Website: ...


  • Mumbai, Maharashtra, India Action Tour Guide Full time

    About Us:We are a dynamic and growing company specializing in self-guided audio tour apps, offering immersive and informative experiences across multiple locations and cities. Our mission is to enhance the way people explore and connect with destinations, providing a seamless and enriching travel experience through innovative technology.Website:  Plot No....


  • Mumbai, Maharashtra, India Action Tour Guide Full time

    About Us:- We are a dynamic and growing company specializing in self-guided audio tour apps, offering immersive and informative experiences across multiple locations and cities. Our mission is to enhance the way people explore and connect with destinations, providing a seamless and enriching travel experience through innovative technology.- Website: ...


  • Mumbai, Maharashtra, India Action Tour Guide Full time

    About Us:We are a dynamic and growing company specializing in self-guided audio tour apps, offering immersive and informative experiences across multiple locations and cities. Our mission is to enhance the way people explore and connect with destinations, providing a seamless and enriching travel experience through innovative technology.Website:  Plot No....


  • Mumbai, Maharashtra, India Vernive Jewels Full time

    About Us We are a UK-based online diamond jewelry brand — www.abelini.com — specializing in diamond rings, earrings, and pendants. While our business is focused on the UK market, all operations are efficiently managed from our office in India.We are now looking to hire a Customer Support Executive who will work in a hybrid model (partial in-office,...


  • Mumbai, Maharashtra, India Frontlyne Full time

    Company Profile:Frontlyne is an Enterprise SAAS Solution built for the Retail Industry. It is a one-stop solution for digitising Learning, Training, Operations,, and Sales Incentives for retail frontline employees. The founders of Frontlyne are passionate about learning and technology. They have been teachers in the past and have an educational background in...


  • Mumbai, Maharashtra, India Snaphunt Full time

    The OfferAttractive Salary & BenefitsOpportunity to make a positive impactA role that offers a breadth of learning opportunitiesThe JobOur client is hiring a Customer Support Executive to assist clients with software-related queries, accounting, and GST. This role also includes training customers on Medica Ultimate to ensure smooth adoption and usage.Key...


  • Mumbai, Maharashtra, India Vernive Jewels Full time

    About Us We are a UK-based online diamond jewelry brand — — specializing in diamond rings, earrings, and pendants. While our business is focused on the UK market, all operations are efficiently managed from our office in India. We are now looking to hire a Customer Support Executive who will work in a hybrid model (partial in-office, partial...


  • Mumbai, Maharashtra, India DC Consultants Full time

    We are having an urgent opening for the position of Customer Support Executive for a reputed Company at the Mumbai Borivali location As a Customer Success Executive at Company you will be a crucial part of our mission to provide exceptional customer service and support to our clients You will interact with our diverse customer base assisting them with...


  • Mumbai, Maharashtra, India NeoTrader Full time

    Job OverviewWe are seeking a highly motivated and experienced professional to join our team as a Customer Support Executive. The ideal candidate will have a proven track record in customer support and technical analysis.


  • Mumbai, Maharashtra, India Page Executive Full time

    About Page ExecutiveWe are a global leader in executive search & recruitment, specialising in permanent and interim placements, non-executive appointments, and executive talent advisory services. Our vast networks, deep industry expertise, and powerful in-house research capabilities enable us to deliver agile, time-sensitive and tailored talent solutions...