Current jobs related to Customer Support Executive - Mumbai, Maharashtra - Action Tour Guide
-
Customer Success Executive
4 days ago
Mumbai, Maharashtra, India BridgeLoyalty Customer Experience Management LLP Full timeCompany DescriptionWe are a specialized customer experience management firm led by industry veterans with over 100 years of collective expertise. Our leadership team, headed by Rohit, brings deep domain knowledge from prestigious organizations like Citibank, Airtel, and Oracle. With extensive experience across the Banking, Telecom, and ITES sectors, we're...
-
Customer Support Executive
3 weeks ago
Mumbai, Maharashtra, India Casegear Full timeJob Title: Customer Support ExecutiveLocation: Gurugram, HaryanaSalary: ₹2.7 – ₹3.0 LPAJob Summary: We are seeking a dedicated and customer-focused Customer Support Executive to join our growing team in Gurugram . The ideal candidate will be responsible for handling customer queries, providing solutions, and ensuring customer satisfaction through...
-
Customer Support Executive
18 hours ago
Mumbai, Maharashtra, India beBee Careers Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Support Professional to join our team. As a Customer Support Executive, you will be responsible for analyzing customer complaints and resolving them in a timely manner.
-
Customer Support Executive
4 weeks ago
Mumbai, Maharashtra, India NeoTrader Full timeJob Profile: We are seeking a highly motivated and experienced Customer Support Executive to join our team. The ideal candidate will have a proven track record in customer support and technical analysis. As a Customer Support Executive, you will be responsible for providing exceptional support to our clients, helping them understand and use our NeoTrader...
-
Customer Success Executive
4 days ago
Mumbai, Maharashtra, India BridgeLoyalty Customer Experience Management LLP Full timeCompany OverviewWe are a specialized customer experience management firm driven by industry veterans with over 100 years of collective expertise. Our leadership team, led by Rohit, boasts deep domain knowledge from esteemed organizations like Citibank, Airtel, and Oracle. With extensive experience across the Banking, Telecom, and ITES sectors, we're...
-
Customer Support Executive
4 days ago
Mumbai, Maharashtra, India Casegear Full timebody{font-family: Arial, sans-serif;}h1,h2,h3{color: #00698f;}Job Title: Customer Support ExecutiveLocation: Gurugram, HaryanaSalary Range: ₹2.7 – ₹3.0 LPAJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive to join our growing team in Gurugram.The ideal candidate will be responsible for handling customer queries,...
-
Customer Support Executive
2 weeks ago
Mumbai, Maharashtra, India Casegear Full timeJob Title: Customer Support ExecutiveLocation: Gurugram, HaryanaSalary: ₹2.7 – ₹3.0 LPAJob Summary: We are seeking a dedicated and customer-focused Customer Support Executive to join our growing team in Gurugram . The ideal candidate will be responsible for handling customer queries, providing solutions, and ensuring customer satisfaction through...
-
Customer Support Executive
4 days ago
Mumbai, Maharashtra, India Casegear Full timeJob Title: Customer Support ExecutiveLocation: Gurugram, HaryanaSalary: ₹2.7 – ₹3.0 LPAJob Summary: We are seeking a dedicated and customer-focused Customer Support Executive to join our growing team in Gurugram . The ideal candidate will be responsible for handling customer queries, providing solutions, and ensuring customer satisfaction through...
-
Customer Support Executive
1 day ago
Mumbai, Maharashtra, India Casegear Full timeJob Title: Customer Support ExecutiveCasegear is seeking a dedicated and customer-focused Customer Support Executive to join our team in Gurugram. The ideal candidate will be responsible for handling customer queries, providing solutions, and ensuring customer satisfaction through effective communication and support.Key Responsibilities:Handle inbound and...
-
Customer Support Executive
4 days ago
Mumbai, Maharashtra, India Casegear Full time**Job Title:** Customer Support ExecutiveWe are seeking a dedicated and customer-focused professional to join our team in Gurugram, Haryana.Key Responsibilities:
Customer Support Executive
1 month ago
We are a dynamic and growing company specializing in self-guided audio tour apps, offering immersive and informative experiences across multiple locations and cities. Our mission is to enhance the way people explore and connect with destinations, providing a seamless and enriching travel experience through innovative technology.
Website: Plot No. 369, 3rd Floor, Sarla Park, Marol Maroshi Road, Andheri East, Mumbai-400059, Maharashtra, India.
Job Highlights:
Competitive salary and high-performance incentives.
Office-based role in Marol, Andheri East, Mumbai.
Required 3+ years experience in US customer support.
Excellent spoken and written English is a must.
Night shift (US Customers) with cab drop facility.
Problem-solving attitude.
Education: Any graduate.
Important: Apply only if you live within a 30-minute commute of Marol, Andheri East, and are comfortable with night shifts from the office.
Detailed Job Description:
Role & Responsibilities
We are seeking a Customer Support Executive to assist our US-based customers through email, chat, and ticketing systems. The ideal candidate will have exceptional communication skills, a customer-first approach, and the ability to troubleshoot app-related queries efficiently.
Key Responsibilities:
Respond promptly and professionally to customer inquiries via call, email, and chat.
Assist customers with the tour purchasing process, manage refunds, address complaints, and troubleshoot app-related issues to ensure a seamless user experience.
Collaborate with internal teams to escalate and resolve complex issues while following up on customer concerns.
Maintain detailed records of customer interactions and feedback to enhance service quality.
Required Skills & Qualifications:
Minimum 3 years of experience in customer support, preferably for US-based customers.
Strong written and verbal English communication skills.
Experience with ticketing systems, chat support, and CRM tools is a plus.
Ability to multitask, prioritize, and perform under pressure.
Strong problem-solving skills with a proactive approach to resolving customer issues.
Comfortable working night shifts from the office.
What We Offer:
Competitive salary with high-performance incentives.
Opportunity to grow within a company with a global customer base.
Supportive team and a dynamic work environment.
Cab drop facility for night shifts.
Preferred Candidate Profile:
Minimum 3 years of voice, email, and chat support experience.
Excellent English communication skills.
Willingness to work night shifts from the office.
Immediate joining is preferred.
Perks and Benefits: High-performance incentives.
Important Note: Please apply only if:
You live within a 30-minute commute of Marol, Andheri East.
You have a minimum of 3 years of experience in customer support.
You are comfortable working night shifts from the office.
Employment Type: Full Time, Permanent
Education: Any Graduate
Please send your resume to
