ServiceNow Developer – Order Management

About Decskill

Decskill was founded in 2014 with a clear mission: to add value through technological knowledge. Since then, we have been helping companies tackle the challenges of the digital world with business models that ensure training, flexibility, and agility.

Today, we are a team of 600+ professionals with offices in Lisbon, Porto, and Madrid 🗺, and we continue to grow.

💡 How we operate:

We work across three key areas:

• DECSKILL TALENT → Acting as an extension of our clients’ IT teams, providing top technology talent 👩 💻👨 💻
• DECSKILL BOOST → Building and managing specialized teams to optimize time-to-market and accelerate results 🚀
• DECSKILL CONNECT → Offering consultancy, implementation, and IT infrastructure management, supporting clients in their technological challenges 📲

🤝 Our commitment

We create value through:

• High-impact, qualified services
• Motivated professionals with expertise in their area
• Technology solutions that drive digital transformation

👉 At Decskill, we combine people, technology, and knowledge to transform our clients’ businesses and take them to the next level.

📑 About this project

You will join an international technology team driving digital innovation in the travel-tech sector 🛫

Your main mission will be to design, implement, and optimize Order Management, Service Catalog, and Portals on ServiceNow, working in a multicultural and distributed team across Europe, India, and Vietnam.

The project includes:

⚡ Development of advanced Order Management and Service Catalog functionalities

🌐 Design and optimization of portals with complex user experience

🤝 Mentoring junior developers and sharing technical best practices

The selected candidate will collaborate with architects, product owners, and offshore developers, contributing directly to the quality and scalability of ServiceNow solutions.

🛠️ What you’ll do day-to-day

• Build, deliver, and maintain advanced ServiceNow solutions aligned with business needs
• Analyze requirements and propose efficient, standardized solutions
• Develop and optimize ServiceNow portals with advanced customization
• Mentor junior/mid-level developers and provide technical guidance 🌟
• Ensure high-quality code and integrations ✅
• Suggest continuous improvements to optimize development processes

🎓 What we’re looking for

Education:

• Degree in Computer Science, Information Systems, Engineering, or related fields

Experience:

• 5+ years in ServiceNow development, specifically in Order Management and Service Catalog
• Experience developing advanced portals and custom interfaces
• Working in internationally distributed teams

Must-have skills:

• Strong experience in ServiceNow OM and Service Catalog
• Portal development with advanced customization
• Fluent English (written and spoken)
• Ability to mentor and guide junior developers

Nice-to-have skills:

• Experience as Tech Lead or technical reference
• Knowledge of ServiceNow integrations and architecture
• Familiarity with Agile methodologies (Scrum/Kanban)

✨ What we offer?

• 100% remote work (India/Vietnam)
• Participation in a strategic ServiceNow project in the travel-tech sector 🛫
• Collaboration with an international and multicultural team
• Freelance contracting model
• Opportunity to take a technical leadership role and make a real impact

🚀 Want to know more?

We value your talent and energy If you love learning and growing, join us

In the Decskill team, we’re looking for you 💙

**Decskill promotes equality and non-discrimination across all talent. We attract and develop talent from diversity and inclusion, regardless of age, gender, ethnicity, race, nationality, or any other characteristic incompatible with human dignity.

#ServiceNow #OrderManagement #ServiceCatalog #Portals #TechLead #Decskill