Partner Support Executive
23 hours ago
About AiSensyAiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs. We empower 150,000+ businesses and 10,000+ partners—including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions.Recognized as Meta's Emerging Partner of the Year 2023 and CTWA Partner of the Year 2024, AiSensy is one of India's fastest-growing B2B SaaS startups.150,000+ Businesses Onboarded: Trusted by businesses across India and beyond.₹8000+ Crores Revenue Driven: Enabling real results through WhatsApp-led engagement over the last 3.5+ years.About the Role – Partner Support ExecutiveWe are looking for a Partner Support Executive who will serve as the first line of support for AiSensy’s partners, ensuring high-quality service, quick resolution of technical and operational issues, and a seamless onboarding experience. You’ll work closely with internal teams to resolve issues, maintain SLAs, and deliver a consistently strong partner experience.Key ResponsibilitiesPartner Query SupportRespond to partner queries via email, live chat, or ticketing systems like Freshdesk or Intercom.Maintain strong First Response Time (FRT) and meet chat acceptance SLAs.Service ExcellenceEnsure CSAT scores of 95%+ by delivering timely, accurate, and empathetic support.Maintain high-quality written communication with typing speeds of 70+ words per minute.Partner Onboarding & IntegrationGuide partners through the onboarding process and assist with dashboard integrations.Understand the unique business use cases of partners and deliver tailored support solutions.Cross-Team CollaborationWork with Product, Tech, and Sales teams to resolve escalations and improve the partner experience.Ensure clear documentation, consistent follow-ups, and structured handovers for ongoing cases.Must-Have2–4 years of experience in partner or customer support roles (preferably in SaaS/B2B setups).Strong understanding of APIs, Webhooks, and third-party integration workflows.Proficiency with tools like Freshdesk, Zendesk, Intercom, or similar platforms.Excellent verbal and written communication skills.Good to HavePrior experience in SaaS customer success or technical support.Familiarity with CRMs and automation tools.Experience collaborating with internal tech and onboarding teams.Perks & BenefitsBe the voice of India’s fastest-growing WhatsApp API platform to its partner ecosystem.Collaborate closely with cross-functional teams and leadership.Exposure to international partner operations and real-time WhatsApp integrations.Why Join AiSensy?Fast-Growing Environment: Work in a high-paced, dynamic setup that prioritizes ownership, learning, and impact.Global Exposure: Collaborate with WhatsApp’s global teams and join exclusive partner events.Create Real Impact: Help 100,000+ businesses achieve tangible outcomes through automation and smart engagement.Learn, Solve, Grow: Gain hands-on experience in technical integrations, client support, and strategic onboarding.Learn More About UsYouTube Demo – Watch NowPartnership Model Explore hereWebsite: https://m.aisensy.comYouTube: AiSensy YouTube ChannelLinkedIn: AiSensy LinkedInInstagram: @aisensy_official
-
Partner Support Executive
17 hours ago
Gurugram, India AiSensy Full timeAbout AiSensy AiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs. We empower 150,000+ businesses and 10,000+ partners—including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions. Recognized as Meta's Emerging Partner of the Year...
-
Partner Support Executive
15 hours ago
Gurugram, India AiSensy Full timeAbout AiSensy AiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs . We empower 150,000+ businesses and 10,000+ partners —including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions. Recognized as Meta's Emerging Partner of the Year...
-
Partner Support Executive
58 minutes ago
Gurugram, India AiSensy Full timeAbout AiSensy AiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs . We empower 150,000+ businesses and 10,000+ partners —including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions. Recognized as Meta's Emerging Partner of the Year...
-
Partner Support Executive
1 day ago
Gurugram, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs. We empower 150,000+ businesses and 10,000+ partners—including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions.Recognized as Meta's Emerging Partner of the Year...
-
Partner Support Executive
20 hours ago
Gurugram, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs. We empower 150,000+ businesses and 10,000+ partners—including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions.Recognized as Meta's Emerging Partner of the Year...
-
Partner Support Executive
19 hours ago
Gurugram, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs. We empower 150,000+ businesses and 10,000+ partners—including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions.Recognized as Meta's Emerging Partner of the Year...
-
Fourth Partner Energy
3 weeks ago
Gurugram, India Fourth Partner Energy Full timeDescription: - Minimum 4-7 years of work experience in the renewable energy industry. - Bachelors degree in engineering. - MBA will be an added advantage. - Location: Gurgaon, India.Skills Required: - Proven ability to lead the complete sales process from prospecting and qualification to negotiation and PPA finalization. - Conduct detailed market assessments...
-
Channel Partner Executive
1 week ago
Gurugram, India BigStep Technologies Pvt Ltd Full timeJob Description: We are looking for a Channel Partner Executive with 2-3 years of experience in developing and managing relationships with channel partners to drive sales and revenue of our organization. Roles and Responsibilities: Identify and onboard new Channel partners Give Demos and Educate Channel partners about our Product and its uses Develop and...
-
Partner Marketing
1 week ago
Gurugram, India Microsoft Full timeOverview The Partner Marketing Manager drives go-to-market (GTM) strategies and campaigns with managed partners to accelerate solution adoption and revenue growth. This role requires strong collaboration across internal teams and external partners to deliver impactful marketing programmes aligned with business priorities.Microsoft’s mission is to empower...
-
Partner Programs Lead
6 days ago
Gurugram, India MongoDB Full timeAbout MongoDB MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data...
