Performance and Commercial Excellence Business Partner

Want to help us become the undisputed market leader shaping the talent landscape?

We are currently looking for a Performance and Commercial Excellence Business Partners to help support Randstad Enterprise's global strategy

Randstad Enterprise, which includes Randstad Sourceright, is a global talent leader providing solutions and expertise to help companies grow, execute on strategy, and improve business agility. Our offerings cover all aspects of the talent spectrum, including permanent employees, contingent, and contractor workforces. Key offerings include Recruitment Process Outsourcing (RPO), Managed Services Provider (MSP), Direct Sourcing, Blended Workforce Solutions, Career Transitions and Coaching, and Workforce Advisory.

A successful Performance and Commercial Excellence Business Partner thrives on analyzing and interpreting data to drive performance and make data-driven decisions. You will be instrumental in executing the global strategy for performance and commercial excellence within a specific market vertical or geographical region. This role is remote, and you will report to the Global Head of Performance & Commercial Excellence.

We are currently looking for people based in the India.

Key Responsibilities:

Regional/Vertical Internal Field Steering (IFS) Framework Implementation and Monitoring:

• Supporting the deployment and consistent adoption of the global IFS framework in your assigned region or vertical.
• Monitoring and validating the accuracy of data collection and reporting for IFS metrics.
• Collaborating with regional teams to ensure effective utilization of IFS metrics for daily operations.
• Analyzing data and providing insights for localized improvements to the VP/SVP.

Performance Analysis and Local Operational Intervention:

• Analyzing performance data to identify operational weaknesses and opportunities for improvement.
• Supporting the development and implementation of targeted strategies to address performance gaps.
• Working with local leadership to implement and track corrective actions.

Commercial Performance Support and Compliance:

• Conducting audits of customer contracts to ensure compliance with commercial terms.
• Assessing risk related to client Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Highlighting trends and concerns from performance reviews across accounts.
• Collaborating with Sales, Solution Design, and Commercial Pricing teams to protect commercial performance.

Stakeholder Collaboration and Reporting:

• Acting as a primary point of contact for regional stakeholders on performance and commercial excellence initiatives.
• Preparing and presenting performance reports and dashboards for regional leadership.

Job Requirements:

• Several years of experience in recruitment in operational excellence, business analysis, performance management, or a similar role within a global organization.
• Demonstrated experience with KPIs and operational metrics
• Strong analytical skills to collect, analyze, and interpret complex data to identify trends and propose solutions. Proficiency in data visualization tools is a plus.
• A solid understanding of commercial contracts, pricing structures, and their impact on business performance.
• Proven ability to build effective working relationships with diverse stakeholders, including operational, sales, finance, and technical teams.
• Excellent written and verbal communication skills.
• A proactive approach to identifying inefficiencies and experience in supporting improvement initiatives.
• Ability to thrive in a dynamic, fast-paced global environment.

What we can offer:

• A great work environment and work-life balance (rated 4.4 on Glassdoor).
• A tailored benefit package to suit your lifestyle.
• An evolving organization that invests in people development, technology, and innovation.

Sounds interesting? Click on the “Apply” button to start your application and join Randstad Enterprise.

💙 We are an inclusive employer, and if you need reasonable accommodations to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.