Investigations Specialist
3 weeks ago
Key job responsibilities
Responsibilities include, but are not limited to:
Running investigations and manual research into reimbursement requests, making decisions based on existing process and analyzed data. By leveraging operational tools, you'll be able to dive deep into each case, handling the end-to-end process with precision and expertise.
You'll communicate internally with respective teams, and through data analysis and critical thinking, you'll make your own judgements, escalating actions as needed that might deviate from the standard process. This means you'll have the opportunity to identify areas to improve process, whether that be making enhancements or alleviating pain points.
BASIC QUALIFICATIONS
- Bachelor's degree- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
PREFERRED QUALIFICATIONS
- Excellent team player capable of learning and sharing knowledge in a team environment.- Knowledge of FBA.
- Comfortable working on excel, using pivots and using basic level of automation.
- Basic knowledge of SQL.
- Experience in either of Investigations/Payments/Security or Banking domain.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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