Investigation Specialist I, Middle Mile Product
3 weeks ago
DESCRIPTIONAmazon is looking for a Investigation Specialist that has a background in transportation risk management and data driven problem resolution skills In this role the Investigation Specialist will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term systemic solutions for a world-class customer experience In this role the Investigation Specialist will be responsible for a wide range of duties related to identity verification Key job responsibilities - Provide data analysis conduct investigations - Take appropriate action to identify and help - minimize the risk posed by fraud or abuse patterns and trends - Consistently achieve weekly targets and quality standards for investigations - Identify and eliminate root causes of defects in order to drive efficiency in Amazon s transportation operations - Understand the business impact of the trends and make decisions that make sense based on available data - Knowledge to systematically escalate problems or variance in the information and data to the relevant owners and teams - Experience to follow through on the resolutions to ensure they are delivered - Work within various time constraints to meet critical business needs while measuring and identifying activities performed - Written and verbal communication experience as you will be required to create a narrative outlining your weekly findings and the variances to goals and present these finding in a review forum - Participate in ad-hoc projects and assignments as necessaryA day in the life - Meet productivity quality and other hygiene metrics goals - Identify opportunities to Invent and Simplify processes and deliver quicker with higher standards of accuracy - Define SOPs document new methods of abuse frauds and partner with stakeholder teams to drive gaps to closureWe are open to hiring candidates to work out of one of the following locations Bangalore KA INDBASIC QUALIFICATIONS-1 years of customer service experience -Speak write and read fluently in English -Experience with Microsoft Office products and applications -Work a flexible schedule shift work area including weekends nights and or holidays -Experience in payments or e-commercePREFERRED QUALIFICATIONS- Excel Amazon
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Investigation Associate, Middle Mile Product
2 weeks ago
Bengaluru, Karnataka, India Amazon Full timeDESCRIPTIONAmazon is looking for an Investigation Associate that has a background in transportation risk management and data driven problem resolution skills In this role the Investigation Associate will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating...
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Investigation Associate, Middle Mile Product
6 days ago
Bengaluru, Karnataka, India Amazon Full timeAmazon is looking for an Investigation Associate that has a background in transportation, risk management and data driven problem resolution skills. In this role the Investigation Associate will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term,...
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Middle Mile Logistics Expert
3 days ago
Bengaluru, Karnataka, India Target Full timeResponsibilitiesThis Logistics Specialist role at Target is focused on supporting the Middle Mile Logistics operation through data analysis and process improvement. Key responsibilities include:Data Analysis: Work closely with Transportation Analysts and Specialists to identify data sets, create actionable metrics, and manage process enhancements.Process...
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Middle Mile Network Performance Lead
2 weeks ago
Bengaluru, Karnataka, India Amazon Full timeJob DescriptionAs an Operations Manager II, you will oversee and manage the 3P Middle Mile Network Performance, collaborating with MPO, L&D, and 3P Partners across the MM PU network. You will establish key performance indicators for partners along with measurement and visibility in partnership with MPOs, CF, and NOC.You will also own commercials through...
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Risk Manager I, Logistics Process Excellence
7 days ago
Bengaluru, Karnataka, India Amazon Full timeJob OverviewWe are seeking an experienced Risk Manager to join our Middle Mile Transportation Technology organization. As a key member of the team, you will be responsible for managing a team of investigators and providing leadership in risk management, data analysis, and process improvement.
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Fulfillment Investigation Professional
3 days ago
Bengaluru, Karnataka, India Amazon Full timeAbout the RoleThe Investigation Specialist will be part of Amazon's FBA Credit Operations team, supporting merchant and customer experiences. This role requires strong analytical and problem-solving skills, as well as excellent communication abilities.ResponsibilitiesThis position involves running complex investigations, analyzing data, and making informed...
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Amazon Last Mile Safety Specialist
3 days ago
Bengaluru, Karnataka, India Amazon Full timeAs an Amazon Last Mile Safety Specialist, you'll play a critical role in ensuring the safety and well-being of our partners across India. This is an exciting opportunity to join our team of safety professionals who are passionate about making a difference.About the RoleYou'll lead Workplace Health and Safety for Amazon Last mile 3P operations, working with...
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Middle Mile Finance Operations Manager
2 weeks ago
Bengaluru, Karnataka, India Amazon Full timeAt Amazon, we are seeking a skilled Financial Analyst to join our Middle Mile Operations Finance team in India. As a key member of this team, you will be responsible for providing business finance partnering support for the Linehaul business.Responsibilities:Participate in annual budgeting and forecasting processes to ensure planning deadlines are metPerform...
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Logistics Optimization Specialist
3 days ago
Bengaluru, Karnataka, India Amazon Full timeAbout Our TeamAt Amazon, we are dedicated to delivering exceptional results for our customers. Our Middle Mile Network team is a critical component of this effort, connecting the first and last miles through various transportation modes. The Linehaul Planning team plays a vital role in ensuring smooth day-to-day operations while managing costs...
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Investigations Specialist
2 days ago
Bengaluru, Karnataka, India Amazon Full timeAmazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior...
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Field Audit and Investigations Specialist
6 days ago
Bengaluru, Karnataka, India Navi Full timeJob SummaryWe are seeking a highly skilled Field Audit and Investigations Specialist to join our team at Navi. In this role, you will be responsible for conducting thorough audits and investigations to identify process design gaps, deficiencies, and opportunities for improvement.As a Field Audit and Investigations Specialist, you will:- Identify process...
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Investigations Manager
1 day ago
Bengaluru, Karnataka, India UL Solutions Full timeJob Summary">We are seeking a seasoned Investigations Manager to lead our Corporate Investigations team in the Greater China region. As a key member of our Ethics and Compliance Program, you will be responsible for managing and conducting investigations, as well as providing training and guidance to team members.">About Us">UL Solutions is a global leader in...
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Bengaluru, Karnataka, India Amazon Full timeInvestigation Specialist RoleThe Investigation Specialist will work closely with the FBA Credit Operations team to investigate and resolve issues related to credit operations.This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Key ResponsibilitiesConduct thorough investigations into...
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Investigation Specialist Lead
1 week ago
Bengaluru, Karnataka, India Amazon Full timeJob DescriptionAmbitious professionals with a background in transportation risk management are invited to apply for the position of Investigation Specialist at Amazon. In this role, you will be responsible for investigating suspicious activity and addressing escalations while creating long-term systemic solutions for a world-class customer experience.Main...
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Last Mile Delivery Program Specialist
2 weeks ago
Bengaluru, Karnataka, India Amazon Full timeAbout Us">At Amazon, we strive to be Earth's most customer-centric company. Our mission is to build a world-class last mile operation that significantly complements our delivery services – I Have Space (IHS) and Amazon Flex. These programs empower local store owners and independent contractors to deliver packages to our customers efficiently and...
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Operations Health and Safety Specialist
4 days ago
Bengaluru, Karnataka, India Amazon Full timeJob Description:The Amazon Workplace Health and Safety (WHS) Specialist is responsible for partnering with multi-site operations teams in AMXL Last Mile Stations and Sort Centres to execute company safety policies and ensure compliance with all applicable local and regional regulations. This role will lead the WHS Function for all IN AMXL Last Mile and...
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Logistics Operations Specialist
4 days ago
Bengaluru, Karnataka, India Target Full timeJob OverviewAs a Logistics Specialist at Target, you'll play a key role in supporting our Middle Mile Logistics operation through data analysis and process improvement.You'll be responsible for publishing forecasts, expediting Purchase Orders, and providing PO tracking and visibility to various partners.This role requires strong analytical skills, attention...
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Investigation Expert
4 days ago
Bengaluru, Karnataka, India Amazon Full timeWe are looking for a highly motivated and experienced Transportation Risk Management Specialist to join our team at Amazon. In this role, you will investigate suspicious activity, build trust-based relationships with stakeholders, and identify opportunities to improve efficiency.Your key responsibilities will include:Providing data analysis and conducting...
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Abuse and Fraud Investigator MENA Region
3 days ago
Bengaluru, Karnataka, India Amazon Full timeOur Mission:At Amazon, our mission is to deliver the best possible experience for our customers. We strive to create a workplace culture that empowers our employees to make a positive impact on our customers' lives. As an Investigation Specialist, MENA Buyer Abuse Prevention, you will play a critical role in helping us achieve this mission by working to...
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Operational Excellence Specialist
3 days ago
Bengaluru, Karnataka, India Amazon Full timeRole OverviewFulfillment by Amazon's Credit Operations team is seeking an Investigations Specialist to support daily operational aspects. The team's objective is to provide merchants with the benefits of Fulfillment by Amazon, including superior shipping and customer service performance.Main ResponsibilitiesThe Investigations Specialist will run...