Investigation Specialist

2 weeks ago

Bengaluru, Karnataka, India Amazon Full time
About the team
The mission of Shopping Experience Protection Operations is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception. Scaling through technology, analytics & science and inverting the curve on headcount & cost growth. Being a center of excellence that develops technology, science, and processes to achieve our goals in a fashion that is scalable, decoupled and easily leveraged across Amazon and externally.
Selling partner risk operations investigator will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of succeeding in a fast-paced team environment.
These Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
SPRO Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.
Basic Qualifications
- 1+ years of customer service experience
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in payments or e-commerce
Preferred Qualifications
- - Demonstrated problem solving and analytical skills
- - Proven ability to work productively and efficiently in an independent setting
- - Proven ability to clearly communicate with managers and associates at all levels
- - Global perspective and solid understanding of business objectives
- - Excellent attention to detail and work with the highest level of accuracy
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Investigations Specialist

    2 weeks ago

    Bengaluru, Karnataka, India ASSPL - Karnataka Full time

    Amazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior...

  • Investigations Specialist

    3 weeks ago

    Bengaluru, Karnataka, India Amazon Full time

    Amazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior...

  • Investigations Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Amazon Full time

    Amazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior...

  • Investigation Specialist

    2 weeks ago

    Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full time

    "Please note that this job role is a seasonal role (FTC) for 12 months on the payroll of Amazon."Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team. Candidates will be responsible for a wide range of duties related to the...

  • Investigations Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Amazon Full time

    Amazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the...

  • Investigation Specialist

    4 weeks ago

    Bengaluru, Karnataka, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION:"Please note that this job role is a seasonal role (FTC) for 12 months on the payroll of Amazon."Amazon...

  • Investigations Specialist

    4 weeks ago

    Bengaluru, Karnataka, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION:Amazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated...

  • Specialist- Fraud Investigations

    3 weeks ago

    Bengaluru, Karnataka, India First Abu Dhabi Bank Full time

    Job Description Job Purpose: The Group Fraud Risk & Investigations function is part of the group's Risk Management function and provides second line Fraud Risk oversight for the firm's front office and support / control functions. The role of Specialist Fraud Investigator is to support the VP Fraud Investigations in the delivery of the function's...

  • Risk Specialist, Abuse Investigations, Remediation's and Enforcement

    4 weeks ago

    Bengaluru, Karnataka, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The Amazon Selling Partner Developer Services team is hiring for an experienced Risk Specialist to ensure Developers are in compliance with our policies. As a Risk...

  • Risk Specialist, Abuse Investigations, Remediation's and Enforcement

    2 weeks ago

    Bengaluru, Karnataka, India Amazon Full time

    The Amazon Selling Partner Developer Services team is hiring for an experienced Risk Specialist to ensure Developers are in compliance with our policies. As a Risk Specialist you'll be responsible for investigating Developers to ensure compliance with program policies, communicate directly with Developers to remediate violations and own all enforcement...

  • Risk Specialist, Abuse Investigations, Remediation's and Enforcement

    2 weeks ago

    Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full time

    The Amazon Selling Partner Developer Services team is hiring for an experienced Risk Specialist to ensure Developers are in compliance with our policies. As a Risk Specialist you'll be responsible for investigating Developers to ensure compliance with program policies, communicate directly with Developers to remediate violations and own all enforcement...

  • Investigations Specialist, Seller Reimbursements

    2 weeks ago

    Bengaluru, Karnataka, India ASSPL - Karnataka Full time

    Amazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior...

  • Investigation Specialist

    2 weeks ago

    Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full time

    About the teamThe mission of Shopping Experience Protection Operations is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception. Scaling through technology, analytics & science and inverting the curve on headcount & cost growth. Being a center of excellence that develops technology,...

  • Investigations Specialist, Seller Reimbursements

    2 weeks ago

    Bengaluru, Karnataka, India Amazon Full time

    Amazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior...

  • Investigation Specialist Sr, SCOT

    2 weeks ago

    Bengaluru, Karnataka, India ADCI - Karnataka Full time

    Amazon has spent years building one of the world's most efficient and optimized supply chains. Amazon Warehousing and Distribution (AWD) is building on that foundation with a bulk storage and distribution service for FBA sellers and innovating towards creating an integrated supply chain offering that can bring sellers' products from factory floor to customer...

  • Investigation Specialist Sr, SCOT

    2 weeks ago

    Bengaluru, Karnataka, India Amazon Full time

    Amazon has spent years building one of the world's most efficient and optimized supply chains. Amazon Warehousing and Distribution (AWD) is building on that foundation with a bulk storage and distribution service for FBA sellers and innovating towards creating an integrated supply chain offering that can bring sellers' products from factory floor to customer...

  • Investigation Specialist Sr, SCOT

    3 weeks ago

    Bengaluru, Karnataka, India Amazon Full time

    Amazon has spent years building one of the world's most efficient and optimized supply chains. Amazon Warehousing and Distribution (AWD) is building on that foundation with a bulk storage and distribution service for FBA sellers and innovating towards creating an integrated supply chain offering that can bring sellers' products from factory floor to customer...

  • Strategic Reimbursement Investigations Lead

    22 hours ago

    Bengaluru, Karnataka, India Amazon Full time

    Fulfillment by AmazonOur FBA Credit Operations team is responsible for providing the capability for merchants to obtain the benefits of Fulfillment by Amazon, including superior performance of Amazon's shipping and customer service. This is a highly visible and strategic program within Amazon, and as an Investigation Specialist, you will have the opportunity...

  • Investigation Specialist Sr, SCOT

    4 weeks ago

    Bengaluru, Karnataka, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION:Amazon has spent years building one of the world's most efficient and optimized supply chains. Amazon...

  • VAT Investigations Leadership Role

    1 day ago

    Bengaluru, Karnataka, India Amazon Full time

    Job DescriptionThis leadership role oversees the management of a team of ~10-12 Investigation specialists/Analysts who investigate buyer and/or seller transactions on Amazon.com platforms and take appropriate actions based on processes, tools, and high-judgment decisions.The incumbent is accountable for performance management, increased availability and...