City Head

4 weeks ago

Mumbai, Maharashtra, India Livspace Full time

JOB DESCRIPTION

The City Head leads a team of 15-20 highly motivated Interior Designers and 3-4 General Managers.

The City Head is responsible for the entire Business P&L for the city/ region.

As a City Head, you need to:

Target Delivery:

Funnel Review, NGMV Delivery + Sales Input Hygiene


• Revenue monthly targets- Furniture and Furnishing category.


• Discount optimisation
• Adherence to input processes


• Seamless execution


• Customer satisfaction

Conversion Effectiveness

- Display + Training Quote optimisations


• Develop customised project level pitch strategies


• Help stylists communicate value propositions effectively & aid in conversion


• Train new joinees on styling processes, sales strategies, and Product portfolio Overview


• Work towards consistent knowledge upgrade for stylists in furniture and furnishings.


• Optimize Store Display for better customer engagement & increased average order value.


• Ensure confidence in the Category through arranging factory visits, video aids on quality, process etc.

Stay Ahead of Competition-


• Keep designers updated with the latest offerings, trends, and market insights.


• Compulsory market visit : 3 unique Brands/stores per month.


• Gather feedback and share insights with the category team for product development.
• Keep track of competitor prices, products, and trends to stay ahead. Sustainable Growth-
• Quantify resources that are required in these respective regions.
• Come up with the offers or marketing activities that are required.
• Manage the complete P&L and carry out the AOP Plan for respective regions.
• Build and scale this high-performing team for a predictable and sustainable business with P&L responsibility.
• Work with cross-functional teams to ensure the right steps for regional growth.

EXPERTISE AND QUALIFICATIONS


• Alumni of IITs / Tier 1 B Schools / Premium Institutions


• 3 years+ of work experience as City Head / Growth Head / Strategy Head.


• Overall Experience should be greater than 5 years in customer facing roles(Sales, Growth etc) Team handling experience preferably up to 15-20 direct reportees

.
• Strong in multi-tasking & managing complex Operations structures.


• Strong in Sales & Business Development.
• Strong leadership and people skills.


• Extremely high level of ownership around targets.


• Excellent written and verbal communication skills

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