Senior Account Executive- Customer Growth

4 weeks ago

Nagpur, Maharashtra, India CloudEagle Full time

CloudEagle helps finance,operations & IT teams save on software spend and helps streamline the renewal and buying process. We have helped several companies like Iceye, Wefunder, Armory save 10-30% on their software spend and hundreds of hours renewing and buying apps. We offer a money-back guarantee, in the rare case that we are not able to save on spend, we refund our fees back to the customer.

Recognized by Gartner as one of the most innovative AI/ML players in the SaaS management space and a Leader in Innovation & Platform Play by GigaOm, CloudEagle is seeking a motivated and results-driven Sales Account Executive. In this role, you will manage the full sales cycle, build strong client relationships, and drive revenue growth by delivering value-driven solutions to our customers. (Website)

It's PERMANENT WORK FROM HOME.

Shift timing- 6:30 PM IST to 3:30 AM IST

Roles & Responsibilities

  • Develop new sales opportunities through SDR-generated leads and personal outbound outreach.
  • Own the entire sales cycle from prospecting to closing, while also managing ongoing relationships with existing customers.
  • Lead tailored product demos that align with both new prospect needs and current customer use cases, showcasing value in both pre-sales and post-sales conversations.
  • Manage POCs (Proof of Concept) and onboarding for new customers, ensuring a smooth handoff and successful product adoption.
  • Work closely with customers post-sale to drive ongoing value, retention, and account growth.
  • Identify expansion opportunities within existing accounts and work toward upsell/cross-sell.
  • Collaborate with internal teams (product, support, implementation) to solve customer challenges and improve satisfaction.
  • Leverage sales methodologies to uncover customer pain points and align CloudEagle's value proposition accordingly.
  • Own monthly revenue forecasting across both new and existing accounts.
  • Proactively gather and relay customer feedback to product and leadership teams.
  • Contribute to the sales collateral and process improvements with ideas for continuous optimization.

Requirements

  • 2+ years of experience in a B2B SaaS startup in a full-cycle AE role, with added exposure to post-sales or account management responsibilities.
  • Proven track record of running POCs, closing deals, and managing customer relationships post-sale.
  • Experience working with US-based clients; must be comfortable working US time zone hours.
  • Strong customer-first mindset with the ability to identify and deliver continuous value.
  • Highly adaptable to change and fast-paced startup environments.
  • Excellent verbal and written communication skills.

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