HR Welfare Executive

4 weeks ago

Bengaluru, Karnataka, India goSTOPS Full time

About goSTOPS:

goSTOPS is India's premier backpacker hostel chain, providing vibrant, affordable stays and experiences to the youth traveller. With a rapidly expanding network across the country, we're committed to making travel affordable, accessible, and unforgettable. Join us as we shape the future of travel for the next generation

Role Overview:

We are looking for a proactive and empathetic Human Resource Welfare Executive to join our growing team. This role is essential in ensuring employee well-being across our locations by driving engagement, resolving HR-related concerns, managing employee benefits (including food and accommodation), and ensuring compliance with HR policies and labour laws. This position requires frequent travel to our hostel properties across the region.

Key Responsibility:

  • Employee Welfare

Serve as the go-to person for employee welfare at all properties. Address concerns promptly and ensure a supportive, inclusive work environment.

  • Employee Engagement

Develop and implement engagement activities that promote employee satisfaction and strengthen workplace culture.

  • Employee Query Resolution

Respond to employee queries and concerns related to HR policies, compensation, schedules, and working conditions.

  • Policy Implementation & Compliance

Ensure consistent application of company HR policies and promote awareness among property teams.

  • Employee Benefits Oversight

Ensure that all employee benefits, including insurance, leave entitlements, and food and accommodation facilities, are provided accurately and fairly. Regularly check that food and accommodation standards meet internal guidelines and employee expectations.

Coordinate with property managers to resolve any issues related to the delivery of these benefits.

  • HR Audits

Conduct periodic HR and welfare audits at each property to verify compliance with employee benefits (especially food and accommodation), documentation, and policy adherence. Prepare audit reports and ensure follow-up on any non-compliance or gaps identified.

  • On-Site Visits

Travel to goSTOPS hostels for employee check-ins, welfare inspections, engagement activities, and training.

  • Reporting

Maintain detailed records and reports on employee welfare issues, engagement efforts, audits, and benefit tracking.

Qualification:

  • Bachelor's degree in Human Resources, Social Work, Psychology, or related field.

Experience, Skills:

  • 1–3 years of HR experience, preferably in hospitality or multi-location businesses.
  • Solid understanding of employee welfare practices, HR policies, and benefit structures.
  • Strong communication, conflict resolution, and organizational skills.
  • Detail-oriented with a practical understanding of audits and compliance.
  • Willingness to travel.

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