Forward Deployed AI Engineer

3 weeks ago

Shivamogga, India Palindrome Full time

Role OverviewAs a Forward-Deployed Engineer (GenAI), you will partner directly with Palindrome’s customers in wealth management and financial services to design, prototype, and productionise GenAI-driven solutions on our agentic platform.You’ll combine deep technical capability with customer empathy — translating business problems into robust, scalable AI systems that deliver measurable results.Key Responsibilities• Collaborate with customer stakeholders to understand domain challenges, workflows, and success metrics.• Translate business requirements into data-driven and AI-based solutions using Palindrome’s agentic framework.• Prototype and deploy LLM-based agents — including prompt structures, orchestration logic, memory, and retrieval pipelines.• Lead the transition from proof-of-concept to production, ensuring reliability, scalability, and measurable ROI.• Serve as a trusted technical partner: explain GenAI concepts, define success metrics, and guide adoption.• Work with internal product and research teams to refine Palindrome’s agentic tooling and best practices.• Contribute reusable components, prompt templates, and frameworks for faster customer deployments. Qualifications• 6+ years of experience as an AI practitioner translating business requirements into production-grade data and AI solutions.• 1+ year of deep, hands-on experience building GenAI systems in production environments.• Strong proficiency in Python, with a solid GitHub portfolio showcasing MLE or GenAI projects.• Expertise in Machine Learning Engineering (MLE) — model development, deployment, monitoring, and optimisation.• Practical experience with LLMs, prompt engineering, retrieval-augmented generation (RAG), vector databases, and agentic frameworks (e.g. LangChain, LlamaIndex, DSPy, or custom orchestration).• Proven ability to break down complex business domains — ideally in financial services or wealth management into computational workflows and AI architectures.• Strong communication skills with comfort engaging directly with senior customer stakeholders.• Experience delivering AI or data-driven business impact through customer-facing or consulting roles.• Self-starter with ownership mindset; thrives in fast-moving, cross-functional teams. Why This Role Matters• You’ll be one of Palindrome’s key technical ambassadors, shaping how financial institutions adopt and scale agentic AI.• You’ll move beyond prototypes — designing, deploying, and scaling real-world GenAI systems.• You’ll work directly with founding leadership, influencing platform roadmap and product evolution.• You’ll operate in a unique role blending engineering excellence, product innovation, and customer impact.

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