Network Support Engineer

2 weeks ago

Bengaluru, Karnataka, India Midevops Services Pvt Ltd Full time

Onsite Opportunity- Network Support Engineer

Location: Chennai / Bangalore (6 months mandatory deployment in Saudi Arabia, subject to expansion)

Salary: ₹6–9 LPA + Saudi Per Diem: $1200/month + Accommodation + Flight Tickets + Visa

Experience Required: 3–6 years

About the Role

We are seeking a skilled and proactive Network Support Engineer with 3+ years of experience to support IT operations. You'll be the primary IT point of contact onboard—responsible for cable laying, troubleshooting network equipment, user support, and monitoring connectivity. This role blends hands-on technical expertise with customer service, in an exciting offshore environment.

Key Responsibilities

  • Serve as the single IT point of contact onboard Jack-up barges
  • Lay, terminate, label, and test network cables (Cat6, fiber)
  • Provide first-level support for switches, routers, firewalls, access points
  • Troubleshoot & escalate network issues to L2/Shore Engineers as needed
  • Install & maintain IT hardware—desktops, laptops, printers
  • Configure and troubleshoot VOIP systems
  • Monitor connectivity and prepare monthly uptime reports (VSAT, OneWeb, Starlink)
  • Coordinate with backend teams and ISPs for issue resolution
  • Conduct cybersecurity induction and awareness training
  • Manage IT asset inventory and ticket logging systems
  • Assist with Windows, Office, Symantec updates and data backups

Qualifications

  • Engineering degree in a relevant field
  • Hardware & Networking certifications (preferred)
  • 3–6 years of hands-on experience in network and IT support

Perks & Deployment

  • $1200/month Saudi Per Diem
  • Accommodation, Flight Ticket, and Visa provided
  • 6 months onshore deployment in Saudi Arabia required
  • Long-term growth opportunities subject to your performance

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